Assistant Manager

Massage Envy; Brownsburg (IN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Matching 401(k) for full-time

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

A free massage, skincare or stretch on

10% off all products

Job summary

Massage Envy Brownsburg leads a caring team to help clients feel their best. You will manage daily operations, drive membership, and promote retail sales in a fast-paced spa setting.

The role emphasizes leadership, coaching, and building a strong workplace culture where staff feel valued and supported. Experience in management or sales within a personal service environment is preferred.

Qualifications

• Experience in managing or leading a team in a personal service environment such as a spa, salon, or gym.
• Strong sales instincts with ability to train and motivate staff.
• Excellent interpersonal skills with focus on coaching and recognizing performance.

Responsibilities

• Oversee daily operations, drive membership growth, and promote retail sales.
• Guide and support the team; monitor performance and provide coaching.
• Ensure deposits, inventory, and compliance with laws.
• Resolve customer issues professionally while maintaining a therapeutic environment.
• Develop relationships with members, guests, and employees to foster a positive culture.

Skills

Management experience

Sales experience

Coaching

Team leadership

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Brownsburg Indiana franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay plus tips, bonuses, and commissions
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 10% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Are you ready to lead the charge to help people feel their best? Are you looking to take your career to the next level? Jion our team and be empowered to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.