Service Manager

Rosauers Supermarkets Inc; Spokane (WA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Amazing earning potential (weekly pay)

Bonus eligible position

Health Care Plan (Medical, Dental, Vis

Retirement Plan (Pension, 401k + Match

Paid Time Off

Life Insurance

Life Flight Insurance

Pet Insurance Options

Employee Discounts

Scholarship Opportunities

Leadership Training

Employee Assistance Program

Job summary

Rosauers Supermarkets is a local Spokane retailer seeking a capable leader to assist the Store Manager with daily operations and team oversight. You will help recruit and train new team members, promote productive work habits, and drive professional development across the store.

In this role you will delegate responsibilities, supervise store performance, support evaluations, and ensure customer issues are resolved quickly and professionally while contributing to profitability and service

Qualifications

• Strong leadership and people-management abilities.
• Excellent communication and coaching skills.
• Proven organizational and time-management capabilities.
• Experience in interviewing, hiring and onboarding.

Responsibilities

• Assist Store Manager with daily operations and planning.
• Oversee recruitment and onboarding of new team members.
• Ensure productivity and professional development of staff.
• Delegate tasks and supervise store operations.
• Support performance evaluations and customer issue resolution.
• Analyze operations and financial performance and drive improvements.
• Prepare regular management reports and ensure policy compliance.
• Monitor store staffing and provisioning to meet demand.
• Perform additional duties as needed.

Skills

Leadership

Communication

Organizational skills

Team recruitment

Job description

Description

We're Rosauers Supermarkets your local neighborhood grocery store. Ever since we first opened our doors in the heart of Spokane, Washington, we've been a gathering place for those who appreciate sharing delicious food with others. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring the corners of our store, finding new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each person that walks through our doors. Our secret ingredient? Our incredible team who encourage each customer to be part of these experiences, immersing themselves in the world of food.

Description

We're Rosauers Supermarkets your local neighborhood grocery store. Ever since we first opened our doors in the heart of Spokane, Washington, we've been a gathering place for those who appreciate sharing delicious food with others. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring the corners of our store, finding new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each person that walks through our doors. Our secret ingredient? Our incredible team who encourage each customer to be part of these experiences, immersing themselves in the world of food.

What You'll Do

• Help the Store Manager and Assistant Manager with day-to-day operations.
• Oversee recruitment and training of new team members.
• Ensure team members work productively and develop professionally.
• Delegate responsibilities and supervise business operations.
• Help direct our team member performance evaluation process.
• Handle customer complaints or concerns quickly and professionally to maintain good customer relationships.
• Evaluate and improve operations and financial performance. Establishing and achieving business and profit objectives.
• Prepare regular reports for upper management.
• Ensuring team members follow company policies and procedures.
• Monitor store activity and ensuring it is properly provisioned and staffed.
• Perform other tasks as assigned.

Benefits & Perks

• Amazing earning potential, you'll be paid weekly.
• Bonus eligible position (see details below)
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Employee Assistance Program

Position is eligible for a semi-annual bonus from 0 - 20% of base wages considering company performance and position goals met.

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Must be able to lift, carry and push 25 pounds
• Outstanding organizational and leadership skills
• Strong understanding of leadership principles
• Excellent communication skills

Since Being Founded, We’ve

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.