Floor Manager

Hawksmoor; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay & benefits

Job summary

Hawksmoor Chicago is seeking a Floor Manager to lead the front-of-house team in our Chicago restaurant. You will oversee service, staff training, and culture while ensuring the highest standards of hospitality and operational performance.

You will join a brand known for generous pay and benefits and will help open Hawksmoor's second international restaurant in Chicago, contributing to a dynamic, high-energy dining environment.

Qualifications

• Extensive experience running restaurant floors in Chicago.
• Experience launching and opening restaurants in Chicago and the US.
• Comfortable with high-volume business in terms of covers and revenue.
• Excellent floor management and supervisory skills.
• Ability to teach, coach and train FOH employees.
• Knowledge of health, safety and food hygiene practices in Chicago.

Responsibilities

• Delivering excellent team service and hospitality.
• Oversee training and education of staff on service standards.
• Identify staffing, recruiting, interviewing, hiring and training needs.
• Maintain loss prevention standards including cash handling and deposits.
• Ensure Hawksmoor’s service and hospitality standards are maintained and improved.

Skills

Floor management

Leadership

Staff training

Hiring & recruitment

Cash handling

Tools

OpenTable

Aloha

Job description

Floor Manager – Hawksmoor Chicago

Chicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into.

Floor Manager – Hawksmoor Chicago

Chicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into.

Work Somewhere Awesome

Careers with Hawksmoor Group are among the best – generous pay and benefits, award-winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). The Sunday Times has recognised us in their Best Companies awards, for seven years in a row, as one of the top 100 companies to work for in the UK and we endeavour to do the same in the US.

Reporting to the Restaurant Manager, we’re looking for a brand-new Floor Manager to join our team and open our second international restaurant in Chicago.

Key Responsibilities Of The Role Include

To be responsible for the running of the restaurant, including, but not exclusively:

• Delivering excellent team service & hospitality
• Oversee the training and education of staff on the finer points of service
• Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates
• Maintains proper loss prevention standards, including cash handling procedures, accurate deposits and safe procedures in the restaurant

Ensures that all of Hawksmoor’s service and hospitality standards are maintained and continually improving

A Good Understanding Of

• All products both food and beverage.
• Sanitation and safety laws
• Systems, including OpenTable, Aloha and others.

To Be Considered For The Role You Will Have

• Extensive experience running some of the best restaurant floors in Chicago.
• Experience launching and opening restaurants in Chicago and the US.
• Comfortable and experienced with high volume businesses in terms of both covers and revenue.
• Excellent floor management and supervisory skills.
• Good under pressure.
• Ability to create an incredible culture and work ethic within your team.
• Exemplary product knowledge of food and beverage.
• Excellent leadership skills with ability to teach, coach and train all FOH employees.
• Experience in all Chicago Health and Safety and Food Hygiene Practices and Standards.

Salary, package and benefits all to be discussed at the interview.