Floor Lead: Elevate Customer Experience & Sales

A&F Stores, Inc.; Orland Park (IL); On-site; USD 20,002 - 28,488; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Training and development opportunities

Job summary

A&F Stores, Inc. in Orland Park, Illinois is looking for a Key Lead responsible for managing in-store operations and ensuring a quality customer experience. The role involves supervising Brand Reps and Stock Associates to drive store performance while maintaining high standards of customer service.

The ideal candidate will have a high school diploma and retail experience, demonstrating strong interpersonal and communication skills. Benefits include competitive incentives and opportunities for career advancement.

Qualifications

• Preferred one year of retail experience.
• Leading groups or teams experience preferred.
• Strong work ethic and initiative.

Responsibilities

• Ensure quality in-store experience for customers.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Detail-oriented

Knowledge of fashion trends

Education

High school diploma/G.E.D. preferred

Job description

A&F Stores, Inc. in Orland Park, Illinois is looking for a Key Lead responsible for managing in-store operations and ensuring a quality customer experience. The role involves supervising Brand Reps and Stock Associates to drive store performance while maintaining high standards of customer service.

The ideal candidate will have a high school diploma and retail experience, demonstrating strong interpersonal and communication skills. Benefits include competitive incentives and opportunities for career advancement.