Floor Lead: Elevate Customer Experience & Sales

A&F Stores, Inc.; Chicago Ridge (IL); On-site; USD 20,002 - 28,488; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement opportunities

Job summary

A&F Stores, Inc. is seeking a Key Lead for our Chicago Ridge location. The Key Lead will ensure customers receive a high-quality in-store experience while supervising Brand Reps and Stock Associates.

This role involves coaching team members, driving store performance, and maintaining the brand culture. Applicants should have a customer focus, strong communication skills, and retail experience is preferred.

Qualifications

• Retail experience preferred, ideally with supervisory experience.
• Demonstrated customer focus and communication skills.
• Ability to manage multiple tasks while being detail-oriented.

Responsibilities

• Act as Floor Supervisor, ensuring store operations run effectively.
• Coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer focus

Interpersonal skills

Communication skills

Knowledge of fashion trends

Initiative

Adaptability

Detail-oriented

Education

High school diploma/G.E.D. preferred

Job description

A&F Stores, Inc. is seeking a Key Lead for our Chicago Ridge location. The Key Lead will ensure customers receive a high-quality in-store experience while supervising Brand Reps and Stock Associates.

This role involves coaching team members, driving store performance, and maintaining the brand culture. Applicants should have a customer focus, strong communication skills, and retail experience is preferred.