Floor Lead

I Love Sugar Inc.; Las Vegas, Northern (NV, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Employee discount

Job summary

I LOVE SUGAR is hiring a Floor Lead for our flagship Las Vegas location. The role focuses on delivering the best customer experience, leading store activities, and supporting management to maintain a high-selling environment.

Starting pay is $16.00 per hour with full-time status, and eligibility for PTO after 90 days. The position requires lifting up to 50 pounds and the ability to work nights and weekends as needed.

Qualifications

• High School diploma or equivalent preferred.
• 6 months of experience in customer service, retail industry preferred.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance.
• Ability to climb a ladder and use a step stool.
• Ability to run a cash register.

Responsibilities

• Provide excellent customer service according to I LOVE SUGAR standards.
• Answer phones courteously and promptly.
• Assist Management in resolving escalated customer concerns.
• Operate POS register and handle all required transactions.

Skills

Customer service

Leadership

Teamwork

Multitasking

Cash handling

Retail knowledge

Education

High School diploma or equivalent

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Las Vegas, NV, US

Starting rate of pay is $16.00 per hour, plus you earn PTO after 90 days of employment!

If you LOVE SUGAR, have exceptional leadership qualities, possess a strong work ethic, positive attitude and LOVE providing customers with great service, apply today to join the Sweetest Team on Earth!

I LOVE SUGAR is now hiring for a Floor Lead in our Flagship location in Las Vegas, NV.

Reports to: Store Management

Overall Job Function: Optimizes the store´s success by providing the customers with the greatest customer experience.

Job Responsibilities include, but are not limited to:

Customer Service

• *Provide excellent customer service according to I LOVE SUGAR standards.
• * Answer phones courteously and promptly.
• * Assist Management in resolving escalated customer concerns.

Job Knowledge

• * Actively work with products, including processing, stocking, replenishing, rotating, displaying and merchandising per I LOVE SUGAR guidelines.
• * Run POS register, report and handle all required transactions, issue receipts and pack merchandise.
• * Receive, open and unpack merchandise shipments.

Efficiency

• * Execute reductions, price changes, transfers and cash register routines.
• * Utilize established I LOVE SUGAR policies and procedures to assist in asset protection and safety for the store and partner with store management as needed.

Team Player

• * Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per I LOVE SUGAR store standards.
• * Adhere to I LOVE SUGAR values and internal standards policies and procedures contained in the company Employee Handbook.

Minimum Candidate Qualifications:

• * High School graduate or equivalent preferred
• * 6 months of experience in customer service, retail industry preferred
• * Ability to lift up to 50 pounds
• * Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance
• * Ability to climb a ladder and use a step stool
• * Ability and willingness to run a cash register
• * Good communication and organizational skills
• * Ability to multitask in a fast-paced environment
• * Demonstrate a lead-by-example style of leadership for a team
• * Ability to take initiative to complete tasks and solve problems
• * Ability to meet deadlines
• * Ability to manage time and prioritize
• * Must be able to work a flexible work schedule including nights and weekends

Job Status: Nonexempt, Hourly (Full-Time)

We offer competitive salaries, health insurance benefits, and an amazing employee discount program for cell phone plans, gym memberships, travel, and more!

About I LOVE SUGAR

Much more than a candy store, I LOVE SUGAR takes the candy we all LOVE and delivers a magical and breathtaking experience. A state-of-the-art design including patented custom fixtures and attention to extreme detail, is what we believe makes shoppers often refer to I LOVE SUGAR as the Apple store of candy . A 55' mega candy wall, Candy Mosaics and other Art completely made out of candy are all found throughout the space which creates a candy museum-like experience. We make candy heART.