Sales Associate

IT'SUGAR; Los Angeles (CA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

30% Employee Discount

401(k) with company match

Employee Assistance Program

Job summary

IT'SUGAR is searching for a fun and dynamic Retail Sales Associate to deliver a sweet customer experience and promote our brand. In this role, you will engage customers and ensure a great store experience while maintaining visual standards.

As a Retail Sales Associate, you'll work collaboratively in a team environment, represent our core values, and maximize store operations while achieving sales goals. Flexible scheduling and opportunities for career growth make this position attractive for energetic individuals.

Qualifications

• Must be 18 years of age or older.
• Optimistic, outgoing, and enthusiastic personality.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Deliver exceptional customer service through IT’SUGARTAINMENT.
• Maintain merchandise displays and operational responsibilities.
• Achieve sales goals by suggesting additional products.

Skills

Customer engagement

Teamwork

Sales techniques

Ability to lift 25 lbs

Job description

About the Company

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

Three major things differentiate IT’SUGAR from other candy retailers: our unconventional product line, an upbeat ambiance of bright colors, loud music and light‑hearted rebellion, and a team of passionate, optimistic, and energetic people.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier "SUGARTAINER" in charge of delivering a sweet customer experience while promoting our brand. You will set up a great store experience, provide quality service, and ensure the store is visually up to standard.

What You’ll Do

Deliver Exceptional Customer Service

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.

Maximize Store Operations

• Maintain merchandise displays to visual guidelines.
• Assist in the set‑up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational responsibilities include sales floor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent Our Core Values

• Represent our core values: Positive, Playful, Present, and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals

• Follow through on customers’ requests for specific items and suggest additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

• Must be 18 years of age or older.
• No retail experience required.
• Optimistic, outgoing, and enthusiastic personality.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time, use hands to handle or feel, reach with hands and arms, and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401(k) with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program