Floor Inspector

ZMC Hotels; Independence (MO); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Vision insurance

Dental insurance

Employee discounts

Free uniforms

Wellness resources

Opportunity for advancement

Job summary

Zenith Management Company in Independence, MO is seeking a Floor Inspector to ensure cleanliness and overall appearance of guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

The Floor Inspector must uphold Edgewater standards, report equipment issues, and support operations to ensure a smooth guest experience.

Qualifications

• Highly organized and detail-oriented.
• Able to stand for long periods and lift up to 30 pounds.
• Strong guest service skills and professional demeanor.
• Effective communication with guests, management, and colleagues.

Responsibilities

• Adhere to Zenith Management Company standards.
• Inspect guest rooms, public areas, and report any equipment issues to the Building Manager or Housekeeping Executive.
• Inspect bed and bathroom linens for cleanliness and condition; remove items not up to standard.
• Report to Building Manager or Housekeeping Executive any unexpected vacant rooms.
• Inspect all check-outs to assess room condition and departure status.
• Verify vacancy of rooms on check-out and update room status in the system.
• Assist Housekeepers as needed.
• Check closets for cleanliness and remove unnecessary items.
• Be knowledgeable about fire alarm and evacuation procedures.
• Must be MSDS trained and complete AWAIR program.
• Perform any other duties as requested by Housekeeping Executives or Building Manager.
• Maintain confidentiality of business information.

Skills

Guest service

Attention to detail

Organization

Communication

Physical stamina

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Dental insurance
• Employee discounts

Job Summary

The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, public areas and to assist the Housekeepers if needed. To be courteous, pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.

Responsibilities

• Adhere to all Zenith Management Company standards
• Responsible to inspect for cleanliness of guest rooms, public areas and for reporting any equipment problems to the Building Manager or Housekeeping Executive.
• Inspect bed and bathroom linens for cleanliness and condition. Pull any item not up to the Edgewater Housekeeping standard.
• Reports to Building Manager or Housekeeping Executive any unexpected vacant rooms
• Inspect all check outs to see when guests depart and for general condition of the rooms
• Check all vacant rooms to be sure room was in fact vacant
• Change room status in computer to Vacant Inspected once room is completed and inspected
• Assist Housekeepers as needed
• Check all closets for condition and cleanliness, remove any unnecessary items left in closets
• Have knowledge of fire alarm/carbon monoxide alarm and evacuation procedures
• Must be MSDS trained, and completed AWAIR program
• Must perform any other required duties as requested by the Housekeeping Executives or Building Manager to aid in better operation of the hotel and service to the guests
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• PayActiv: access to your already earned wages before payday