Floor Houseperson | Playa Largo Resort & Spa

SHANER; Key Largo (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Group in Key Largo, FL is seeking a hotel housekeeping/public spaces cleaner to maintain established cleanliness standards and guest satisfaction. You will clean public areas, handle guest requests, and support security and safety policies.

The role requires reliable communication, basic chemical handling knowledge, and the flexibility to work weekends and holidays. Prior hotel experience is preferred.

Qualifications

• At least one year of cleaning experience; hotel experience preferred.
• Ability to communicate clearly with guests, management, and coworkers.
• Knowledge of proper chemical handling and safety protocols.

Responsibilities

• Clean hotel public areas as assigned to standards.
• Report maintenance deficiencies and guest requests or complaints.
• Maintain confidentiality and security of guest rooms.
• Be available for flexible schedule, including weekends and holidays.
• Return and restock carts at end of shifts.
• Other duties as assigned.

Skills

Guest communication

Customer service

Safety awareness

Tools

Chemical handling

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.


• Handle guest complaints ensuring guest satisfaction.


• Maintains standards of quality and cleanliness throughout daily assignments.


• Observes all house and safety rules, housekeeping procedures, and security procedures.


• Cleans and services assigned public spaces according to franchise and hotel standards.


• Returns and restocks cart at end of shift.


• Complete additional deep cleaning / seasonal cleaning functions as scheduled.


• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.


• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.


• Knowledge of proper chemical handling.


• Bilingual English/Spanish a plus.