Floor Care Specialist & Guest Service Pro

Caesars Entertainment; Shelbyville (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

Caesars Entertainment’s Horseshoe Indianapolis is seeking a Deep Cleaner focused on floor care and restroom cleaning. You will operate floor care equipment, maintain diverse surfaces, and deliver excellent customer service to employees and vendors.

The role requires flexibility for varied shifts, weekends and holidays, and the ability to obtain an IHRC license. Work in a fast-paced environment on the gaming floor and back-of-house areas.

Qualifications

• Experience in cleaning, janitorial or housekeeping preferred.
• May require a high school diploma or its equivalent.
• Familiar with a variety of the fields concepts, practices, and procedures.
• Strong verbal and written communication skills.
• Must be able to obtain an Indiana Horse Racing Commission (IHRC) License.
• Must possess good interpersonal skills.
• Be available to work various shifts, weekends and holidays.

Responsibilities

• Clean all surfaces in restrooms, casino gaming floor, and back of house areas.
• Utilize floor care equipment to maintain all flooring.
• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

Skills

Cleaning experience

Communication skills

Education

High school diploma or equivalent

Job description

Caesars Entertainment’s Horseshoe Indianapolis is seeking a Deep Cleaner focused on floor care and restroom cleaning. You will operate floor care equipment, maintain diverse surfaces, and deliver excellent customer service to employees and vendors.

The role requires flexibility for varied shifts, weekends and holidays, and the ability to obtain an IHRC license. Work in a fast-paced environment on the gaming floor and back-of-house areas.