Floating Treatment Technician-Patient Care

Socket.dev; San Diego (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Socket.dev is seeking an Audiology Technician/Medical Assistant to support clinical operations in the San Diego area. You will work with licensed audiologists, manage the EMR system, and assist in audiological testing and tele-audiology.

The role reports to the Regional Clinic Manager and requires a Medical Assistant certification (Audiology Assistant is a plus). Hours are Monday–Friday, 8am–5pm, on-site in Poway, CA, with a focus on patient care and team collaboration.

Qualifications

• 2+ years in a fast-paced medical clinic or business setting.
• Medical Assistant certification (or equivalent) required; Audiology Assistant a plus.
• Proficiency with EMR software such as Counsel Ear.
• Willingness to enroll in AuD Tech distance program to advance expertise.

Responsibilities

• Serve as the first point of contact for patients, in-person and by phone.
• Facilitate Tele-Health appointments with remote Treatment Coordinator and Treatment Specialist.
• Maintain infection control protocols and HIPAA compliance.
• Assist audiologists with tests and tele-audiology functions.
• Prepare reports and participate in daily huddles.

Skills

Self-starter

Communication skills

Problem solving

Compassionate demeanor

Attention to detail

Education

Medical Assistant certification or equivalent

Certified Audiology Assistant a plus

Tools

EMR software (Counsel Ear)

Job description

Treatment Technician-Patient Care

San Diego and Carlsbad Float

Description

Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Audiology Technician/Medical Assistant and be at the forefront of revolutionizing how we serve our community.

Hours: Monday - Friday 8am - 5pm

Position Summary:

As the Audiology Technician/Medical Assistant, you'll be at the heart of our operations, reporting to the Regional Clinic Manager and collaborating closely with our licensed audiologists. Your role is pivotal in ensuring the seamless flow of our clinic, to using our state-of-the-art EMR system to overseeing audiological tests and assisting in tele-audiology functions. This is your opportunity to make a tangible difference in the lives of our patients every day.

Primary Job Responsibilities:

• Serve as the first point of contact for patients, delivering exceptional service and support both in-person and over the phone.
• Collaborate with our remote Treatment Coordinator and Treatment Specialist to facilitate Tele-Health appointments seamlessly.
• Champion infection control protocols at your site, prioritizing the health and safety of both patients and staff.
• Lead the charge in maintaining compliance with HIPAA regulations and upholding our clinic's Covid Policy.
• Prepare insightful reports and participate actively in team meetings and daily huddles, driving our collective success forward.

Knowledge and Skills:

• A self-starter with a knack for taking initiative and working autonomously.
• Exceptional communication skills, with the ability to thrive in a multicultural environment.
• Proven problem-solving abilities and a knack for multitasking amidst interruptions.
• A compassionate demeanor and a commitment to delivering top-notch patient care.
• Driven by both personal and team goals, with a keen eye for detail and organization.
• A positive attitude and a "can-do" spirit that inspires those around you.
• An unwavering commitment to ethical conduct in all professional dealings.

Education and Experience:

• A minimum of 2 years' experience in a bustling medical clinic or business setting.
• Medical Assistant certification or equivalent. Certified Audiology Assistant is a plus.
• Proficiency with EMR software, such as Counsel Ear, is highly desirable.
• Willingness to enroll in an AuD Tech distance program to further your expertise.

Range: $23–$28/hour

Requirements

• Medical Assistant certification or equivalent required; Certified Audiology Assistant a plus
• Minimum 2 years' experience in a fast-paced medical clinic or similar setting
• EMR proficiency required
• Willingness to enroll in an AuD Tech distance program
• Strong communication, multitasking, and organizational skills
• Working knowledge of HIPAA and infection control standards
• Available Monday–Friday, 8am–5pm, on-site in Poway, CA; able to lift up to 25 lbs
• Authorized to work in the U.S.; background check required