Float Teller: Branch Support & Digital Engagement Pro

M&T Bank Corporation; Stratford (CT); On-site; USD 29,000 - 44,000; Full time

Job summary

M&T Bank Corporation in Stratford, CT is seeking a Float Teller to support branch customer experience through digital engagement, lobby management, and transactional processing. This role will travel between branches within the area to assist staff as needed.

As part of the team, you will balance cash, process transactions accurately, handle account services escalations, and promote banking solutions. Strong communication, reliability, and comfort with technology are essential for success.

Qualifications

• High school diploma or GED and minimum 6 months customer service experience.
• Data entry and/or cash handling experience preferred.
• Ability to travel between branches as needed.
• Proven verbal communication and interpersonal skills.

Responsibilities

• Provide exceptional service to branch customers and assist with transactions.
• Balance and process customer transactions accurately following bank policy.
• Educate customers on digital tools and self-service opportunities.
• Assist in lobby management and greet customers in a welcoming manner.
• Escalate and log account service issues until resolution.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Organizational skills

Digital literacy

Education

High school diploma or GED

Job description

M&T Bank Corporation in Stratford, CT is seeking a Float Teller to support branch customer experience through digital engagement, lobby management, and transactional processing. This role will travel between branches within the area to assist staff as needed.

As part of the team, you will balance cash, process transactions accurately, handle account services escalations, and promote banking solutions. Strong communication, reliability, and comfort with technology are essential for success.