Floating Teller

Central Bank; Springfield (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Central Bank of the Ozarks seeks a full-time Teller/Customer Service Representative to operate primarily at the Main Bank facility and float to 20 banking centers as needed. The role emphasizes professional image, customer engagement, and providing financial solutions.

The teller will handle deposits, withdrawals, payments, and greet customers while supporting the branch in sales goals. This is a relationship-focused role with opportunities for advancement within a dynamic banking environment.

Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner. The transactions may be completed via lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and cash drawer, and research differences where applicable.
• Actively listen to customers and communicate in a friendly, positive manner; apply Legendary Service Standards.
• Recognize customer needs and cross-sell bank products/services; make referrals to other lines of business. Participate in branch sales and goal achievement.
• Perform teller functions in accordance with bank policies, procedures, and regulations.
• Other duties as assigned.

Job description

This full-time position is based out of the Main Bank facility for Central Bank of the Ozarks, but will float to any of our 20 banking centers as needed to perform Teller and Customer Service Representative duties.

Position Summary

The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.

Essential Duties And Responsibilities

• Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and assigned cash drawer, and research differences where applicable.
• Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.
• Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Other duties as assigned.