Floating Teller

NexTier Bank; Ford City (Armstrong County); On-site; USD 30,000 - 38,000; Full time

Job summary

NexTier Bank is seeking a Floating Teller to provide customer transaction services and support the maintenance of deposit accounts. This role requires a high school diploma and offers the opportunity to work in a dynamic banking environment where customer service is prioritized.

Qualifications

• Knowledge of customer service principles and practices.
• Good interpersonal communication skills.
• Ability to operate standard office equipment.

Responsibilities

• Handles customer transactions efficiently and accurately.
• Cross-sells financial institution services.
• Balances cash drawer and reports discrepancies.

Skills

Customer and Personal Service

Communication

Clerical Skills

Education

High school diploma or equivalent

Job description

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Job Summary

Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.

• Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
• Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA’s, CD’s, etc.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• May be responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Performs other duties as assigned.
  
  

Job Summary

Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.

Essential Duties And Responsibilities

• Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
• Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA’s, CD’s, etc.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• May be responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Performs other duties as assigned.
  
  

Additional Responsibilities

• Attends seminars and meetings as appropriate
• Comply with all safety policies, practices, and procedures.
• Participate in proactive team efforts to achieve departmental and company goals.
  
  

Supervisory Responsibilities

• No supervisory responsibilities.
  
  

Knowledge, Skills, And Abilities

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services.
• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Communication— Good interpersonal communication skills, both oral and written.,
• Bank Secrecy Act – In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
• Communication/Clerical Skills—Organizational and computer skills; ability to operate standard office equipment such as adding machines.
  
  

Education And Experience

• High school diploma or equivalent.
• Successful completion of in-house training program
  
  

PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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