Floating Store Manager - Lucky- 3443 Castro Valley Blvd, Castro Valley, CA 94546

The Save Mart Companies; Castro Valley (CA); On-site; USD 108,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life and AD&D

401K

Lifelong Learning tuition reimbursemen

Scholarship opportunities

Vacation and personal holidays

In-store purchase discounts

Job summary

The Save Mart Companies is hiring a Floating Store Manager responsible for the overall performance of the assigned store. You will lead day-to-day operations, uphold high retail standards, implement new concepts, and drive financial results with a strong focus on customer experience.

Prepare to build a capable management team, ensure compliance and safety programs, and foster community involvement while achieving company goals and growth.

Qualifications

• Leadership and team-building abilities.
• Strong communication skills (written and verbal).
• Customer service excellence.
• Coaching, mentoring and training capabilities.
• Decision making, delegation and negotiation skills.
• Organization, administration and financial skills.
• Knowledge of store operations and compliance.

Responsibilities

• Provides leadership to store team and promotes a culture aligned with Save Mart’s mission.
• Drives customer experience and optimizes processes, products, and services to increase sales.
• Develops a customer-focused organization through effective communication and collaboration.
• Oversees total store financials, KPIs, and performance with innovative optimization strategies.
• Mentors direct reports to achieve high performance and accountability.
• Ensures store safety, food safety, and asset protection compliance.
• Oversees inventory, ordering, and store operations to maintain efficiency.
• Represents the store to leadership and partners with community initiatives.
• Supports workforce planning and succession through solid team development.

Skills

Leadership

Communication

Customer service

Coaching/mentoring

Training

Decision making

Negotiation

Organization

Financial skills

Education

Four-year college degree

Job description

We are California’s largest regional, full-servicegrocery chain, founded over 70 years ago in Modesto, California, where ourheadquarters are still located today. With 194 stores across Central andNorthern California and Western Nevada, our banners—Save Mart, Lucky, andFoodMaxx—are cherished regional brands, serving the unique needs of theircommunities.

It’s our 12,000 passionate associates who make ourcompany a great place to work and shop. We prioritize investing in our people,stores, and neighborhoods, and work closely with local suppliers to bringfresh, quality products at affordable prices to our customers. Shoppers canaccess our offerings in-store, online, or through convenient home delivery andcurbside pick-up.

The Save Mart Companies is part of The Jim PattisonGroup, a family-owned, diversified holding company operating primarily in theU.S. and Canada and headquartered in Vancouver, BC. The Jim Pattison Group hasa long-term strategic focus to see their companies succeed and grow. Together,our dedication to our associates and customers, commitment to growth andinnovation, and our family traditions continue to thrive.

We are currently recruiting for the position of:

Floating Store Manager has ultimate responsibility for the overall business performance of the assigned store. This position manages the day-to-day operations and maintains the highest levels of retail standards at all times. The Floating Store Manager is accountable for implementing new concepts, ensuring compliance of legal requirements, effective utilization of resources to maximize sales and profit, and meeting or exceeding company financials and operating goals. The Floating Store Manager provides leadership and motivation within the store to promote a culture reflective of Save Mart's mission statement and winning behaviors. The Manager develops a store management team to ensure consistent execution of company programs and provides a solid foundation for succession planning for the organization’s continued and future success.

Key Responsibilities and Accountabilities

• Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Responsible for driving improvement of the overall customer experience and quality of the processes, products, and services provided within the store, providing a Remarkable Shopping Experience for all customers which will result in increased sales
• Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store
• Accountable for achieving total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies utilizing innovative solutions
• Leads, mentors and develops direct reports with focus on accountability and achieving high level of business performance outcomes
• Oversees total store conditions (to include store safety, food safety, protection of company assets, etc.), ensuring that all compliance programs are met/passed
• Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience
• Represents the store as the primary link to Save Mart leadership teams; ensures effective implementation of business plans
• Acts as company Ambassador to build company/store image through community involvement
• Acts as Quality Workplace leader (working environment, employee relations, etc.) by working collaboratively with store management team and associates to improve work relationships, build morale, increase productivity and retention
• Oversees overall inventory/ordering process
• Performs other duties as assigned
• Personal/Interpersonal Skills

Someofour competitive benefits offerings includes exceptionally generousbenefits packages (Health, Dental, Vision, Life and AD&D, 401K), LifelongLearning Educational tuition reimbursement and scholarship opportunities,vacation and personal holidays, and in-store purchase discounts.

Hiring pay range: $108,222.00 - 125,000.00

Requirements (Knowledge, Skills and Abilities)

• Excellent leadership/team building, communication (written and verbal), interpersonal, customer service, coaching/mentoring, training, decision making, delegation, negotiation, organization, administration and financial skills.
• Knowledge of Store operations (including compliance), store financials, store hazardous materials and food safety rules, inventory management, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices.Understands and is experienced in all aspects of providing products and services in stores.

Education

Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience

Minimum one year as Assistant Store Manager - Customer Experience and one year as Assistant Store Manager - Customer Solutions (or five years equivalent management experience)

Other

Must be available to work a variety of required retail hours

Physical

Requires standing and other physical movements on a frequent basis.Requires lifting up to 40 lbs. without assistance

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.