Floating Service Manager (Triangle/Triad Area)

Kane Realty Corporation; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Kane Realty Corporation in Raleigh, NC seeks a Floating Service Manager to oversee maintenance across multiple communities in the Triangle/Triad area. This hands-on role covers electrical, plumbing, carpentry, HVAC, and preventive maintenance, including on-call rotations to address 24-hour emergencies.

The candidate will ensure safety, quality, and resident satisfaction, coordinating with the Maintenance Supervisor and Property Manager while adhering to OSHA requirements and company standards.

Qualifications

• Attention to detail and multitasking ability.
• Excellent communication with residents, visitors, contractors, and teammates.
• Ability to follow written and verbal instructions.
• Must have reliable transportation and a valid driver’s license.
• Ability to work some weekends and participate in on-call rotation.
• Able to pass pre-employment background check and drug screen.

Responsibilities

• Perform general maintenance tasks including electrical, plumbing, carpentry, masonry, and painting.
• Repair and maintain structures such as showers, sinks, appliances, doors/cabinets, walls, and building exteriors.
• Prepare vacant units for new move-in, ensuring all standards are met.
• Inspect, maintain, repair, and replace HVAC systems as needed.
• Complete preventative maintenance activities across assigned properties.
• Respond to 24-hour emergency maintenance requests (on a pre-scheduled rotation).
• Perform grounds work such as trash pick-up, sweeping, and light landscaping.
• Maintain and service community pools as required.
• Coordinate and complete special projects as directed by the Maintenance Supervisor or Property Manager.
• Follow all safety and OSHA requirements.
• Maintain regular attendance and punctuality.

Skills

Detail-oriented

Communication

Instruction follow-through

Driver's license

Reliable transportation

Weekend/on-call

Background check

Drug screen

Job description

Floating Service Manager - Triangle/Triad Area

Who We Are

At Kane Realty Corporation, we pride ourselves on creating a sense of home and community for our residents while enhancing value for our investors. Founded in 1978, Kane Realty is a full-service real estate development and management company based in Raleigh, North Carolina. We take an innovative approach to property management and are committed to providing an unrivaled customer experience through excellence, integrity, and teamwork.

At Kane Realty, we hire for character first, ability second, and experience third. We foster a supportive, inclusive culture where employees feel valued, engaged, and empowered to grow their careers.

How This Role Creates Value

The Floating Service Manager plays a key role in maintaining the functionality, safety, and appearance of multiple Kane Realty managed communities in the Triangle/Triad area. This position provides hands-on maintenance support across various properties as needed, ensuring a consistent standard of quality and care for our residents and assets.

Essential Duties Include But Are Not Limited To

• Perform general maintenance tasks including electrical, plumbing, carpentry, masonry, and painting.
• Repair and maintain structures such as showers, sinks, appliances, doors/cabinets, walls, and building exteriors.
• Prepare vacant units for new move-in, ensuring all standards are met.
• Inspect, maintain, repair, and replace HVAC systems as needed.
• Complete preventative maintenance activities across assigned properties.
• Respond to 24-hour emergency maintenance requests (on a pre-scheduled rotation).
• Perform grounds work such as trash pick-up, sweeping, and light landscaping.
• Maintain and service community pools as required.
• Coordinate and complete special projects as directed by the Maintenance Supervisor or Property Manager.
• Follow all safety and OSHA requirements.
• Maintain regular attendance and punctuality.

What You Offer

The Service Manager must have a Wake County CFO and CPO designation to properly handle Freon and to ensure appropriate chemical balance in property swimming pools and fountains. He/she also ensures maintenance staff members maintain a positive attitude on the job and that resident satisfaction is always a top priority.

Skills & Requirements

• Strong attention to detail and ability to multitask effectively.
• Excellent communication and interpersonal skills with residents, visitors, contractors, and team members.
• Ability to follow written and verbal instructions.
• Must have reliable transportation and a valid driver's license.
• Ability to work some weekends and participate in the on-call rotation.
• Ability to pass a pre-employment background check and drug screen upon hire.