Floating Seasonal Teller (Hudson Valley)

Tompkins Financial Corporation; Village of Brewster (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Floating Seasonal Teller to deliver exceptional service to clients in the Hudson Valley area. This role involves assisting customers with financial transactions, ensuring accuracy and compliance with banking policies. You'll connect clients with team members to address their financial needs while maintaining a welcoming atmosphere. With opportunities for growth and a supportive work environment, this position is perfect for individuals who thrive in customer-facing roles and are eager to contribute to a community-focused organization. Join a team that values your contributions and fosters professional development.

Benefits

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking

Employee Referrals

Qualifications

• High school diploma or equivalent preferred with cash handling experience.
• Excellent customer service and organizational skills are essential.

Responsibilities

• Perform various duties to support branch transactions accurately.
• Assist clients with deposits, withdrawals, and account inquiries.
• Prepare daily settlement and balance cash drawer efficiently.

Skills

Customer Service Skills

Cash Handling Experience

Organizational Skills

Problem-Solving Skills

Communication Skills

Ability to Follow Directions

Typing Skills

Education

High School Diploma or Equivalent

Tools

Teller Equipment

PC Skills

Job description

Floating Seasonal Teller (Hudson Valley)

Overview: Engages the client by welcoming them warmly with a pleasant demeanor, using the client name whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements. Helps build relationships with clients by connecting them with other team members who can help them address their financial needs. Works under close supervision with limited decision-making authority.

Responsibilities:

1. Perform a variety of duties quickly and accurately to support the paying and receiving function of the branch, including:
2. Accept and process deposit transactions.
3. Cash checks and process withdrawal transactions within approved authority and operating policy, while ensuring proper identification is obtained and verifying sufficient funds are available.
4. Sell Cashier's Checks.
5. Redeem EE Savings Bonds.
6. Issue approved cash advances on Company accepted credit cards.
7. Transfer funds between accounts as required.
8. Accept and process utility payments.
9. Accept and process all types of loan payments and credit card payments.
10. Maintain an awareness of new business opportunities with customers; actively refer customers to appropriate customer service personnel.
11. Respond to telephone inquiries from customers regarding balances, withdrawals, verification of accounts, etc.
12. Prepare daily settlement and proof of cash transactions; balance cash drawer accurately, quickly, and efficiently on a daily basis.
13. Prepare and review reports relating to the function, e.g., Currency Transaction Reports (CTRs), Bank Secrecy Reports, etc.
14. Process night deposit, mail deposit, ATM deposit, and courier deposit transactions.
15. Maintain an approved level of cash, and sell excess cash and/or mutilated cash when appropriate.
16. Balance and/or service ATM machines, coin machines, or currency transaction machines when necessary.
17. Verify and wrap coin and/or currency for vault control purposes.
18. Provide safe deposit box service to customers.
19. Work Saturdays and evenings as required; open and close the branch as required.
20. Perform all other duties as assigned.

Qualifications:

1. A high school diploma or equivalent preferred.
2. Cash handling experience in banking, cash office, or retail setting.
3. Six (6) months to one (1) year of experience is preferred.
4. Excellent customer service skills.
5. Exemplary organizational, problem-solving, and communication skills.
6. Ability to follow precise directions.
7. Ability to operate teller equipment and learn banking systems quickly.
8. Proficient PC skills.
9. Moderate typing and ability to operate various office machines.

Benefits:

1. Medical
2. Dental
3. Vision
4. 401(k) Match
5. Profit Sharing
6. Paid Time Off
7. 11 Holidays
8. Tuition Reimbursement
9. Free Parking throughout Tompkins Community Bank
10. Employee Referrals

EEO Statement: Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

Pay Range: USD $17.25 - USD $20.75 /Hr.