Floating Seasonal Teller (Berks County)

Tompkins Financial Corporation; Reading (Berks County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Floating Seasonal Teller to enhance client engagement and ensure smooth financial transactions. In this role, you will greet clients warmly, assist with their banking needs, and maintain accuracy in cash handling. You'll work closely with a supportive team, ensuring compliance with policies while fostering strong client relationships. This position offers a dynamic work environment with opportunities for growth and development, making it ideal for those passionate about customer service and finance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking

Employee Referrals

Qualifications

• Preferred cash handling experience in banking or retail.
• Strong customer service and organizational skills required.

Responsibilities

• Perform various duties to support branch transactions accurately.
• Process deposits, cash checks, and maintain cash drawer balance.

Skills

Cash handling experience

Customer service skills

Organizational skills

Problem-solving skills

Communication skills

Education

High school diploma or equivalent

Job description

Join to apply for the Floating Seasonal Teller (Berks County) role at Tompkins Financial Corporation

Overview: Engages the client by welcoming them warmly with a pleasant demeanor, using the client name whenever possible, and thanking them for doing business with Tompkins. Assists clients and makes them feel appreciated. Ensures financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. Builds relationships with clients by connecting them with team members who can help address their financial needs. Works under close supervision with limited decision-making authority.

Responsibilities:

1. Perform a variety of duties quickly and accurately to support the branch's paying and receiving functions, including:

• Accept and process deposit transactions
• Cash checks and process withdrawal transactions within approved authority and policies, ensuring proper ID and sufficient funds
• Sell Cashier's Checks
• Redeem EE Savings Bonds
• Issue approved cash advances on company-accepted credit cards
• Transfer funds between accounts
• Accept and process utility, loan, and credit card payments
• Respond to customer inquiries via phone
• Prepare daily cash transactions and balance cash drawer
• Maintain and balance ATM and coin machines
• Verify and wrap coin and currency for vault control

Qualifications:

• High school diploma or equivalent preferred
• Cash handling experience in banking, retail, or cash office setting
• 6 months to 1 year of experience preferred
• Excellent customer service skills
• Strong organizational, problem-solving, and communication skills
• Ability to follow precise directions and operate banking systems and office equipment

Benefits: Medical, Dental, Vision, 401(k) Match, Profit Sharing, Paid Time Off, 11 Holidays, Tuition Reimbursement, Free Parking, Employee Referrals

Additional Information: The role involves working on Saturdays and evenings, opening and closing the branch as required. All other duties as assigned.