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Floating Relationship Banker

F.N.B. Corporation

Erie (Erie County)

On-site

USD 40,000 - 65,000

Part time

2 days ago
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Job summary

A leading financial institution seeks a Floating Relationship Banker to enhance customer service and promote banking products in Erie, PA. This entry-level, part-time role offers opportunities for professional growth while engaging in essential banking operations and sales activities. Candidates should possess solid customer service skills and a high school education.

Qualifications

  • High School diploma or GED required.
  • Entry-level position with customer service emphasis.
  • Knowledge of banking policies and products preferred.

Responsibilities

  • Develop proficiency in consumer banking transactions and account servicing.
  • Promote bank products through effective customer interactions.
  • Execute branch leads and manage customer referrals.

Skills

Excellent customer service skills
Excellent communication skills
Excellent organizational skills
Detail-oriented
Sales skills

Education

High School or GED

Tools

MS Word
MS Excel
MS PowerPoint

Job description

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Primary Office Location:

2765 W. 8TH Street. Erie, Pennsylvania. 16505.

Join our team. Make a difference - for us and for your future.

Position Title: Floating Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.

Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.

Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent customer service skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position.

Knowledge of banking policies, procedures consumer products and services.

Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

Frequent driving (car, van, truck)

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Finance and Sales

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Customer Service Representative - State Farm Agent Team Member

Erie, PA $40,000.00-$65,000.00 2 years ago

Senior Customer Service Representative - APS/EPM
Team Member PT Shifts W/OPEN Availability
Alterations Customer Service Representative
Lead Customer Service Representative, Full or Part Time

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