Floating Universal Banker I, II, III, IV, Loveland

ANB Bank; Loveland (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

ANB Bank seeks a Floating Universal Banker to provide exceptional customer service and manage transactions at various branch locations. The role involves opening accounts, handling cash, and promoting bank products, suitable for entry-level candidates or those looking to progress in their banking careers.

Benefits

Minimum 4 Weeks of Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

401(k) plan with discretionary match

Tuition Reimbursement Program

Qualifications

• Entry level; no experience required.
• Customer service experience preferred.
• Bilingual in Spanish preferred but not required.

Responsibilities

• Demonstrate excellent customer service and handle cash transactions.
• Open accounts and assist customers with banking needs.
• Cross-sell bank products and pursue new customers.

Skills

Customer Service

Cash Handling

Sales Techniques

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Floating Universal Banker I, II, III, IV, Loveland

Join to apply for the Floating Universal Banker I, II, III, IV, Loveland role at ANB Bank

Floating Universal Banker I, II, III, IV, Loveland

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General Information

Job Title: Universal Banker I. II, III, or IV

Location: This position will work exclusively between the following three

branch locations.

Boulder: 1360 Walnut Street, Boulder, CO 80302

Fort Collins: 2108 Milestone Drive, Fort Collins, CO 80525

Loveland: 808 West Eisenhower Boulevard, Loveland, CO 80537

Employee Type: Non-Exempt Full-Time

Hiring Pay Range: $18.00 - $25.75 per hour

Universal Banker I - $18.00 - $19.75 per hour

Universal Banker II - $18.50 - $21.00 per hour

Universal Banker III - $19.75 - $23.15 per hour

Universal Banker IV - $21.00 - $25.75 per hour

The hiring pay range for this position is commensurate with the level of

relevant experience and education.

This position may be eligible to receive an additional $1.00 per hour if

approved for the Spanish Communication Assistant Program.

Health & Wellness Benefits (Subject To Eligibility Requirements)

Minimum 4 Weeks of Paid Time Off (PTO)

11 Paid Holidays

Medical, Dental, and Vision Insurance

Health Savings (HSA), Flexible Spending (FSA), and dependent care

spending accounts

Company provided Life, AD&D, and Disability Insurance with

supplementation options

401(k) plan with discretionary company match and profit sharing

Discretionary annual bonus and employee referral incentives

Employee Assistance Program (EAP)

Tuition Reimbursement Program

Spanish Communication Assistant Program Incentive

Summary

Responsible for demonstrating excellent customer service in accordance with

Sturm Financial Group's Mission, Vision, Values. Opens accounts,

handles cash and various financial transactions, sells/cross-sells bank

products and services, assists customers with their banking needs, and

resolves customer service issues while complying with regulatory requirements.

Accountable for sales and service activities for assigned branch locations.

Proactively seeks new customers through marketing and prospecting. Refers

Essential Duties And Responsibilities

customers to other areas of the company as appropriate.

Processes paying/receiving transactions and maintains accurate records of

all transactions.

Cashes checks within assigned limits and stated guidelines.

Responsible for daily cash settlements of cash and proof transactions.

Balances cash drawer.

Opens checking, savings, money market and certificates of deposit

accounts. Orders check and ATM/Debit cards and provides starter checks for

new accounts.

Understands and effectively applies selling techniques to open, develop,

and close sales; creates product interest; actively cross-sells

products/services; actively pursues potential customers, both on and off

Bank property.

Identifies customer's financial needs through in-person efforts, cold

calls, referrals, and marketing, while providing strong product

knowledge and quality service excellence.

Displays sufficient knowledge in explaining, selling, and administering

products; refers customers to appropriate resources within the organization.

Actively seeks to understand customers' complete financial services needs

and recommends products and services based on those needs, including

performing customer follow up actions as outlined in the ANB C.A.R.E.S Client

Onboarding procedure.

Identify cross-sell and referral opportunities to broaden customer banking

relationships.

Responds to customer needs and priorities; establishes effective working

relationships with customers; identifies and takes appropriate action on

customer needs.

Provides efficient and courteous customer service, researching problems and

implementing appropriate resolution.

Collaborates with team members to achieve branch goals and objectives.

Delivers the quality of service as defined by department and company

standards.

Maintains confidentiality as defined by department and company standards.

Maintains a current knowledge and consistent compliance with Bank Secrecy Act

(BSA) requirements, as well as knowledge and consi tent compliance with

other banking regulations and Bank policies and procedures related to the

posit

Adheres to all bank policies, procedures, and regulatory requirements.

Participates in training and development activities to enhance job knowledge

and skills.

Supports the company's Mission, Vision, and Values.

Other duties as assigned.

Education And/or Experience

Universal Banker I

No Experience Required.

Previous customer service or cash handling experience preferred.

Bilingual In Spanish Preferred But Not Required.

Ability to work in a fast-paced environment and handle multiple tasks

simultaneously.

Basic computer skills and proficiency in Microsoft Office applications.

Basic knowledge of banking products, services, and regulations preferred.

Universal Banker IV

Minimum 4 years prior bank experience performing teller or personal banker

duties for external candidates.

Minimum 2 years prior bank experience performing teller or personal banker

duties for internal candidates.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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