FLOATING PATIENT SERVICES MANAGER - ORLANDO, FL AREA

Compass Group USA; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Morrison Healthcare is seeking a Patient Services Manager for the Orlando area to lead daily patient dining operations and develop a high-performing team.

Preferred candidates have foodservice management experience, strong leadership, and a commitment to patient satisfaction. Relocation assistance is available to support the Florida region.

Qualifications

• An associate degree with at least one year of experience in foodservice or a related field, or a bachelor’s degree in foodservice technology, management, or related field.

Responsibilities

• Lead daily patient dining services, ensuring meals meet patients’ dietary needs, preferences, and medical direction.
• Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
• Partner with clinical and hospital teams to deliver a coordinated patient dining experience.
• Ensure special and modified diets follow prescribed diet orders.
• Set clear service goals, monitor performance, and turn patient feedback into improvements.
• Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements.
• Participate in patient satisfaction initiatives and hospital quality improvement programs.

Skills

Communication

Organization

Team leadership

Service mindset

Microsoft Office

EMR systems

Diet office systems

Foodservice management

ServSafe

Education

Associate degree in foodservice or related field

Bachelor’s degree in foodservice technology/management or related field

Tools

Microsoft Office

Electronic Medical Records (EMR)

Diet office systems

Job description

Position Title: PATIENT SERVICES MANAGER - FLOATER - ORLANDO AREA

Pay Grade: 14

Reports To: RVP

Salary: $70,000 - $90,000

Other Forms of Compensation: RELOCATION ASSISTANCE

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Morrison Healthcare is a member of Compass Group USA

Job Summary

PATIENT SERVICES MANAGER
Florida Region | Orlando Area Preferred

Lead with purpose. Build a strong team. Make every meal matter.

Morrison Healthcare is seeking a Patient Services Manager who brings energy, compassion, and strong leadership to the patient dining experience. Help turn daily meal service into a meaningful part of each patient’s care while developing a team that takes pride in making a difference.

LOCATION & FLEXIBILITY:

The Orlando area is the ideal home base. This position will support acute care accounts throughout the Florida region and requires flexibility to travel as business needs require.

What you’ll do:

• Lead daily patient dining services, ensuring meals meet patients’ dietary needs, preferences, and medical direction.
• Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
• Partner with clinical and hospital teams to deliver a coordinated patient dining experience.
• Ensure special and modified diets follow prescribed diet orders.
• Set clear service goals, monitor performance, and turn patient feedback into improvements.
• Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements.
• Participate in patient satisfaction initiatives and hospital quality improvement programs.

What you bring:

• An associate degree with at least one year of experience in foodservice or a related field, or a bachelor’s degree in foodservice technology, management, or a related field.
• Strong communication, organization, and team leadership skills.
• A service mindset and a passion for improving the patient experience.
• At least one year of foodservice management experience preferred; acute care experience is a plus.
• Ability to use Microsoft Office, electronic medical records, and diet office systems.
• Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred.
• ServSafe certification desirable.

Bring your leadership and commitment to service, and grow your career while making a difference for patients across Florida.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Morrison Healthcare

Michael Gremba

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