Floating Medical Assistant for Patient Care & EMR Support

cwpnonproviders; Havertown (Delaware County); On-site; USD 23,000 - 30,000; Full time

Job summary

Clearway Pain Solutions is seeking a Medical Assistant to provide direct patient care under general direction in a clinical setting. You will enter patient intake and provider orders into the EMR, request medical records, and support patient flow while maintaining HIPAA compliance.

The role requires strong communication, multi-tasking, and attention to detail. You will assist with forms, prepare exam rooms, dispense educational materials, and ensure accurate documentation and a patient-first

Qualifications

• High School Diploma, or equivalent.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have excellent written and oral communication skills, including exceptional customer service.
• Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Must be able to work individually as well as within a team.
• Must be able to follow both verbal and written instructions.
• Must be able to work a flexible schedule.
• Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to problem solve and use reasoning.
• Must be able to meet predefined quality standards.
• Must maintain and project a professional attitude and appearance at all time.
• Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Responsibilities

• Enter patient intake and provider orders into the EMR.
• Request medical records.
• Utilize Pharmacy Database Monitoring Program as directed by providers.
• Record vital signs and medical history.
• Collect patient information and facilitate patient flow.
• Complies with measures to assure that patient/customer satisfaction results are consistently maintained.
• Instructs patients in simple procedures/tests and dispenses appropriate educational materials.
• Relays provider orders to the patient.
• Prepare, clean and maintain ultrasound machine, as appropriate.
• Draw injections to be administered.
• Obtain prior-authorizations for radiology and/or prescriptions, as needed.
• Keep rooms clean and stocked with supplies.
• Maintain stock of medicines and supplies; advise when replacements are needed.
• Sterilizes and cleans instruments; maintain clean environment.
• Acts as back-up for Ancillary Medical Assistants, as directed.
• Perform other duties as assigned.

Skills

Customer service

Written and verbal communication

Teamwork

Multitasking

Attention to detail

Organization

Problem solving

Adaptability

Following instructions

Education

High School Diploma or equivalent

Nurse Aide / Medical Assistant / EMS training (preferred)

Current Basic Life Support (BLS) certification

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Clearway Pain Solutions is seeking a Medical Assistant to provide direct patient care under general direction in a clinical setting. You will enter patient intake and provider orders into the EMR, request medical records, and support patient flow while maintaining HIPAA compliance.

The role requires strong communication, multi-tasking, and attention to detail. You will assist with forms, prepare exam rooms, dispense educational materials, and ensure accurate documentation and a patient-first