Floating Leasing Specialist

J.F. Shea Co., Inc.; San Jose (CA); On-site; Full time

Job summary

An established industry player in real estate is seeking a Floating Leasing Specialist to join their dynamic team. This role involves leasing apartments, providing exceptional customer service, and participating in marketing efforts. The ideal candidate will thrive in a collaborative, family-friendly environment and will be responsible for presenting properties to prospective residents and managing leasing inquiries. With competitive benefits and a focus on integrity and teamwork, this position offers a unique opportunity to grow within a supportive company culture. If you're passionate about real estate and customer service, this role is perfect for you.

Benefits

Paid time off (PTO)

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401K

Disability insurance

Life insurance

Discounted apartment

Cell phone allowance

Qualifications

• 6 months of sales or customer service experience in property management or retail.
• Apartment leasing experience preferred.

Responsibilities

• Leasing apartments and providing customer service to prospective residents.
• Maintaining office presentation and handling leasing inquiries.

Skills

Effective written and verbal communication

Sales experience

Customer service experience

Time management skills

Organization skills

Education

High School diploma or equivalent

College degree or some college

Tools

Microsoft Office

Yardi

Job description

Join to apply for the Floating Leasing Specialist role at J.F. Shea Co., Inc.

Base pay range

$20.00/hr - $22.00/hr

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado, and Washington, Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea's Core Values of Honesty and Integrity, Respect for Others, Teamwork, and Competitive Spirit.

Description

The Floating Leasing Specialist is responsible for presenting and leasing a community to prospective residents, leasing apartments, providing customer service, renewals, and participating in the marketing of the community. The Floating Leasing Specialist works in conjunction with the property management team that they are assigned to on a daily basis to achieve the leasing goals established for the property as well as the goals of Shea Properties. The Floating Leasing Specialist will be required to assist on various properties in the region as needed. The Floating Leasing Specialist is also eligible to participate in the Office Sales Bonus, Club Shea Program, and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability), and cell phone allowance.

The Floating Leasing Specialist is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct, and Confidentiality policy.

Job Duties

• Participates in lineup every morning.
• Opens and inspects the models and the market "ready" vacants daily to ensure they are presentable in accordance to established standards.
• Maintains office presentation in a professional manner.
• Answers telephone and email leads by responding to leasing inquiries.
• Writes and posts a minimum of three Craigslist ads daily.
• Greets and presents property to prospective residents through personalized tours.
• Leases apartments by actively marketing and promoting the apartment community.
• Responsible for accurately and timely Yardi input for all telephone, email, and walk-in traffic.
• Compiles welcome paperwork with lease, associated addendums, and forms in compliance with policies and procedures.
• Upon move-in, completes a thorough walk-through of apartment and community amenities with the new residents.
• Gathers competitive market information weekly/monthly.
• Prepares routine reports and shares information with on-site management team.
• Champions their individual Leasing Fundamentals process.
• Assists in maintaining an accurate and current priority wait list.
• Provides customer service per Shea core values and customer care service standards.
• Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.
• Performs other duties as assigned.

Technical/Professional Knowledge

• Effective written and verbal communication.
• Six months sales and/or customer service experience in property management, hospitality, retail, or real estate.
• Apartment leasing experience preferred.
• Familiar with Microsoft Office products.
• Yardi preferred.
• Basic math skills.
• Time management and organization skills.
• High School diploma or equivalent required.
• College degree or some college preferred.

Work Environment

The Floating Leasing Specialist works on-site at several apartment communities and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 8:50 a.m. - 5:50 p.m. The position is required to work weekend days (Sat/Sun). Must have reliable transportation to work at different locations based on assignment for the day.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Seniority level

Entry level

Employment type

Full-time

Job function

Other