Floating Leasing Consultant

Van Metre Companies; Leesburg (VA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Annual bonus potential

Paid Time Off

Medical and Dental Coverage

401(k) retirement savings plan

Tuition reimbursement

Job summary

A leading property management firm is looking for a Floating Leasing Consultant in Leesburg, VA, to develop positive relationships with residents and enhance occupancy rates across properties. The role involves attending to visitors, conducting property tours, and ensuring client satisfaction. Ideal candidates will have customer service experience and a professional demeanor. The position offers a competitive salary with bonus potential and numerous benefits, such as paid time off, insurance coverage, and professional development opportunities.

Qualifications

• Previous experience in customer service, sales, hospitality, or related fields required.
• Leasing experience in property management preferred.
• Professional demeanor and attitude.

Responsibilities

• Greet every visitor to the community with a warm welcome.
• Engage in sales activities to increase traffic and occupancy.
• Build relationships with prospective residents.

Skills

Customer service

Sales

Hospitality

Communication skills

Time management

Job description

4 days ago Be among the first 25 applicants

Floating Leasing Consultant

Van Metre is seeking a Floating Leasing Consultant to work between Tuscarora Creek Apartments in Leesburg, VA and Broadlands Apartments in Ashburn, VA. Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks.

As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

Location and Schedule

• 3 days per week at Tuscarora Creek Apartments and 2 days per week at Broadlands Apartments (days may vary based on property needs or staffing conditions).

Responsibilities

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed.
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing).
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents.
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications.
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals.
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately.
• In conjunction with the rest of the team, plan, organize, and conduct resident events.
• Complete three exterior community inspections weekly and report any deficiencies found (e.g., landscaping/paint needs, property damage, etc.).
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality.
• Prepare and complete all sales administrative tasks and reports (e.g., market surveys, etc.).
• Other sales, customer service, and property-related tasks, as needed.

Requirements

• Previous experience in customer service, sales, hospitality, or related fields required.
• Leasing experience in property management preferred.
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions.
• Aptitude for working with people.
• Professional demeanor and attitude.
• Verbal and written communication skills.
• Sales and goal orientation.
• Time management and prioritization skills.

Compensation and Benefits

• Salary: $20.00-$22.00 per hour (Pay is commensurate with experience, education, training, and skills).
• Annual Bonus Potential: $5,000 annually, paid quarterly.
• Renewal and Leasing Commissions.
• Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, two volunteer days off, two personal days, winter break, day off for annual physical, day off for your birthday; comprehensive parental and bonding leave.
• Insurance Benefits: Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability Insurance; Flexible Spending Account.
• Retirement Planning: Company matched 401(k) retirement savings plan; access to retirement planning coaches.
• Wellness: Annual wellness reimbursement of up to $900.
• Professional Development: Tuition reimbursement; company-paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities.
• Discounts: Rental and Van Metre home purchase discounts; employee discount through Walker Title Company; employee discount through Intercoastal Mortgage.

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/life Balance.