Floating Leasing and Marketing Specialist (Multiple Sites)

WinnCompanies; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Floating Leasing and Marketing Specialist to enhance leasing efforts across new construction communities. This role involves engaging with prospective residents, managing leads, and executing marketing strategies to maximize occupancy. You will be at the forefront of customer service, ensuring a seamless experience for residents while collaborating with local businesses to foster community relationships. With a focus on sales execution and a commitment to excellence, this position offers a unique opportunity to make a significant impact in a fast-paced and rewarding environment.

Benefits

Generous time off policies

401(k) plan options with company match

Comprehensive Medical, Dental, & Vision plans

Flexible Spending Account options

Tuition Reimbursement program

Employee Assistance Program

Corporate Discount Programs

Wellbeing program

Flexible and/or Hybrid schedules

Employee Relief Program

Qualifications

• Seeking a sales-minded individual with high energy and strong communication skills.
• Less than 1 year of relevant experience is acceptable.

Responsibilities

• Manage leasing activities and improve occupancy rates through effective outreach.
• Prepare lease documentation and maintain databases for property management.

Skills

Customer Service

Sales Execution

Verbal Communication

Written Communication

Networking

Lead Management

Multi-tasking

Education

Bachelor's degree in business, sales, or marketing

Tools

Microsoft Office

RealPage property management software

Knock CRM

Job description

WinnCompanies is looking for a Floating Leasing and Marketing Specialist to join our team located in Boston, MA.

We are seeking a sales-minded individual with high energy, the ability to connect with others, and the ability to focus on sales execution. You will perform day-to-day lead management and general leasing and marketing activities for new construction/lease-up communities across the portfolio, with particular focus on the Northeast/South Central markets.

You will also successfully manage leads in the property management CRM platform, conduct local outreach and business networking to improve word-of-mouth referrals, and plan and host early marketing events and open house events. There is a heavy focus on converting leads to leases, so you will manage application paperwork, move-in planning, and lease renewals.

The selected candidate will be able to provide outstanding service to customers, residents, and clients while always maintaining budgeted occupancy at the highest attainable rents and managing various administrative projects to support new property launch efforts.

This job is an onsite, 40-hour-per-week position with a 75% travel requirement. The typical work schedule will be as follows: Monday through Friday, from 8:00 AM to 5:00 PM, with occasional evenings and weekends as needed.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, and sending blast announcements/promotional materials to curated audience lists to improve general inquiries.
• Prepare lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour routes, amenity areas, and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
• Review, prioritize, and distribute resident service requests as required.
• Manage project-related tasks for campaign accuracy, floorplan inventory, and rent setting as required. Ability to review current advertisements/promotional messages and make updates based on construction milestones (Internet listing sites, website, social media channels, general campaign updates).
• Oversee the marketing document library ensuring correct files and supplies are in use across the digital and physical leasing environment.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
• Responsible for helping to plan and facilitate onsite or off-site events for specialty audiences including early leads/VIP leads, brokers, and local chamber of business members.
• Remain up to date with any/all federal, state, and other regulatory requirements and programs.

Requirements

• Bachelor's degree in business, sales, or marketing.
• Less than 1 year of relevant work experience.
• Ability to comprehend and communicate complex verbal information.
• Experience with computer systems, particularly Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Ability to manage multiple assignments and tasks.
• Ability to travel up to 75% of the time.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.

Preferred Qualifications

• NALP Certification.
• Bilingual in English and Spanish.
• Knowledge of RealPage property management software, Knock CRM, and social media platforms.
• Experience in property management, hospitality, customer service, sales, retail, or restaurant industry.

#LI-BB1

#IND3

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Current Winn employees should apply through this internal link.