Floating Housing Case Manager - Sacramento

Jamboree Housing Corporation; Sacramento (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Jamboree Housing Corporation in Sacramento, CA is seeking a Floating Housing Case Manager to support residents experiencing homelessness, provide life skills coaching, and connect residents with on-site and off-site services.

You will maintain HMIS records, coordinate with community partners, and promote a positive, respectful environment while addressing barriers to housing stability.

Qualifications

• Experience working with chronically homeless individuals and mental health challenges.
• Familiarity with Housing First, Harm Reduction and Recovery Oriented service models.
• Must have valid California driver’s license and access to an insured vehicle.
• Willingness to travel throughout California and occasional evenings/weekends.

Responsibilities

• Provide supportive services to address barriers that affect progress toward goals.
• Maintain tenant rosters showing entry-exits for properties.
• Monitor for de-compensation signs and respond appropriately.
• Input data into HMIS accurately and timely.
• Document resident participation and track progress of goals.
• Plan and coordinate Health and Wellness events and community activities yearly.
• Coordinate services between supports, service providers and property management.
• Provide onsite life skills training and reinforcement to residents.
• Maintain effective relations and coordinate services with community supports.

Skills

Case management

Boundary setting

Advocacy

Life skills training

Community engagement

HMIS data entry

Education

AA degree preferred; or equivalent experience

Tools

HMIS

Job description

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California.

In this role, you will be working closely with individuals who are currently experiencing or transitioning from homelessness. This population often faces significant challenges, including difficulties adhering to societal norms related to hygiene, personal space, and polite conversation. We are looking for team members who can set boundaries with clients, while also being committed to fostering a supportive environment that promotes dignity, trust, and understanding.

Location: Sacramento, CA

Status: Full Time, Hourly

Wage: $23-$25/hour + Benefits

Primary Objective of Position:

The Floating Housing Case Manager will oversee programs fostering life skills, coping mechanisms, goal setting, and housing stability to program participants across multiple properties. Also provide linkage and referral services to residents to increase housing stability.

Major Areas of Accountability:

• Provide supportive services to address issues and barriers that negatively impact progress toward goals.
• Maintain responsibility for tenant rosters that show entry-exits for relevant Jamboree property.
• Monitor for warning signs of de-compensation and crisis, and responding accordingly.
• Record keeping, documenting and reporting as needed.
• Document resident participation in services and track progress of resident goals.
• Complete monthly newsletters describing the available social and supportive services offered on-site and off-site, including a calendar reflecting the time and location of such services.
• Maintain information regarding the off-site services and programs and provide referrals to such programs when appropriate.
• Provide advocacy, onsite case management services and linkage to residents as needed.
• Complete intake assessment and orientation with new residents.
• Maintain effective relations and coordinate services between community supports, service providers and property management.
• Provide a positive atmosphere for the residents and promote community engagement.
• Provide daily Adult Education groups/workshops onsite to residents.
• Plan and coordinate Health and Wellness events and community building activities yearly.
• Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.
• Provide onsite life skills training and reinforcement to residents.
• Other duties as assigned.

Level of Education, Experience and Skill Set:

• Over 18 years of age.
• Experience working with individuals experiencing chronic homelessness and mental health challenges.
• Familiarity with the Housing First, Harm Reduction and/or Recovery Oriented service models.
• Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff.
• Ability to interact in a culturally diverse community.
• AA degree preferred; or equivalent experience serving homeless individuals.
• Ability to work effectively in an interdisciplinary team setting and also independently.
• Knowledge of independent living skills such as cooking, budgeting, housekeeping, being a good neighbor, etc.
• Valid California driver’s license and availability of an insured vehicle.
• Job includes some evening and weekend hours and travel throughout California.

Physical Demands:

The Housing Case Manager is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far vision. Ability to operate a computer keyboard, and lift files and reports. Exposure to glare from a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs and travel by automobile 10%.

Work Environment:

Working with the homeless population whether on the streets, in shelters or other places of habitation or services. Exposure to bed bugs or other infestations, unpleasant smells or odors, unclean individuals or homes due to homelessness or mental health symptoms or poverty. Some work will be in a recreational room or common area. The noise level is usually moderate but will vary depending on the activity participating in.