Floating Housing Case Manager - Larkin Place Apartments

Jamboree; Claremont (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Jamboree in Claremont, CA is seeking a Housing Case Manager to support residents at Larkin Place, assisting with life skills, housing stability, and linkage to on-site and off-site services.

You will maintain tenant rosters, input data into HMIS, coordinate with providers, and contribute to wellness events and education programs while aligning with Housing First and Harm Reduction principles.

Qualifications

• Over 21 years of age.
• Experience with homelessness and mental health challenges.
• Familiar with Housing First, Harm Reduction and/or Recovery Oriented service models.
• Ability to maintain boundaries while engaging with diverse communities.
• AA degree preferred; or equivalent experience serving homeless individuals.
• Ability to work in an interdisciplinary team and independently.
• Knowledge of independent living skills (cooking, budgeting, housekeeping, being a good neighbor).
• Valid California driver’s license and insured vehicle available.
• Willingness to evening/weekend hours and travel throughout California.

Responsibilities

• Provide supportive services to address barriers toward goals.
• Maintain tenant rosters with entry-exits for properties.
• Monitor for signs of crisis and respond.
• Record keeping, documenting and reporting.
• Document resident participation and track progress of goals.
• Prepare monthly newsletters describing services and events.
• Maintain off-site services information and provide referrals.
• Provide onsite life skills training and advocacy.
• Complete intake assessments and orientation for new residents.
• Coordinate services between supports, providers and management.
• Promote community engagement and a positive atmosphere.
• Offer daily Adult Education groups/workshops onsite.
• Plan Health and Wellness events and community-building annually.
• Input data into HMIS accurately and timely.
• Travel throughout California as needed.

Skills

Homelessness experience

Housing First knowledge

Cultural competence

Team collaboration

Independent work

Education

AA degree preferred

Tools

HMIS experience

Job description

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California.

This property is part of an Intensive Services Care Program in collaboration with the County of Los Angeles. Rooted in a Housing First model and guided by a trauma-informed care approach, this position is responsible for supporting residents through case management services in collaboration with the County.

Location: Larkin Place in Claremont, CA
Status: Full Time, Hourly
Wage: $24-28/hour + Benefits

Primary Objective of Position:

The Housing Case Manager will be responsible for implementing and coordinating programs that develop the resident’s capacity to engage in life skills development, coping mechanisms that nurture their well-being, set personal goals and maintain housing stability. The Housing Case Manager will also provide linkage and referral services to residents to increase housing stability.

Major Areas of Accountability:

• Provide supportive services to address issues and barriers that negatively impact progress toward goals.

• Maintain responsibility for tenant rosters that show entry-exits for relevant Jamboree property.

• Monitor for warning signs of de-compensation and crisis, and responding accordingly.

• Record keeping, documenting and reporting as needed.

• Document resident participation in services and track progress of resident goals.

• Complete monthly newsletters describing the available social and supportive services offered on-site and off-site, including a calendar reflecting the time and location of such services.

• Maintain information regarding the off-site services and programs and provide referrals to such programs when appropriate.

• Provide advocacy, onsite case management services and linkage to residents as needed.

• Complete intake assessment and orientation with new residents.

• Maintain effective relations and coordinate services between community supports, service providers and property management.

• Provide a positive atmosphere for the residents and promote community engagement.

• Provide daily Adult Education groups/workshops onsite to residents.

• Plan and coordinate Health and Wellness events and community building activities yearly.

• Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.

• Provide onsite life skills training and reinforcement to residents.

• Other duties as assigned.

Level of Education, Experience and Skill Set:

• Over 21 years of age.

• Experience working with individuals experiencing chronic homelessness and mental health challenges.

• Familiarity with the Housing First, Harm Reduction and/or Recovery Oriented service models.

• Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff.

• Ability to interact in a culturally diverse community.

• AA degree preferred; or equivalent experience serving homeless individuals.

• Ability to work effectively in an interdisciplinary team setting and also independently.

• Knowledge of independent living skills such as cooking, budgeting, housekeeping, being a good neighbor, etc.

• Valid California driver’s license and availability of an insured vehicle.

• Job includes some evening and weekend hours and travel throughout California.

Physical Demands:

The Housing Case Manager is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is required to stand, walk, reach with arms and hands, climb, balance, twist, lean, move from one location to another and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close and far vision. Ability to operate a computer keyboard, and lift files and reports. Exposure to glare from a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 25 lbs and travel by automobile 10%.

Work Environment:

Working with the homeless population whether on the streets, in shelters or other places of habitation or services. Exposure to bed bugs or other infestations, unpleasant smells or odors, unclean individuals or homes due to homelessness or mental health symptoms or poverty. Some work will be in a recreational room or common area. The noise level is usually moderate but will vary depending on the activity participating in.