Floating CSR/Teller: Elevate Customer Experience

Fifth Third Bank; Maple (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Indianapolis seeks a Float CSR / Teller to deliver exceptional customer service, handle cash, and refer customers to bankers and partners for consultative conversations.

This role requires a high school diploma, strong communication, and flexibility in scheduling. You will follow bank policies, maintain confidentiality, and contribute to a positive customer experience. The bank highlights comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required.
• Strong cash handling and customer interaction skills.
• Ability to interact confidently with the public and follow dress code guidelines.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships with customers and guide to financial solutions.
• Provide timely follow-up to customer questions and issues.
• Maintain confidential handling of customer information and adhere to Code of Conduct.
• Perform daily office tasks and maintain accurate balancing records.
• Refer customers to bankers and business partners for consultative conversations.
• Handle customer problems with professionalism and escalate as needed.

Skills

Cash handling

Customer service

Communication

Interpersonal skills

Education

High school diploma/GED

Job description

Fifth Third Bank in Indianapolis seeks a Float CSR / Teller to deliver exceptional customer service, handle cash, and refer customers to bankers and partners for consultative conversations.

This role requires a high school diploma, strong communication, and flexibility in scheduling. You will follow bank policies, maintain confidentiality, and contribute to a positive customer experience. The bank highlights comprehensive benefits and growth opportunities.