Floating Community Manager

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Align Real Estate Management LLC is seeking a Floating Community Manager in San Francisco to own day-to-day operations across Align properties. You’ll conduct tours, manage resident relations, oversee leasing, and lead front-of-house activities with a service-first mindset.

You will work hands-on across leasing, occupancy, and team oversight, coordinating with finance and operations to ensure timely reporting and occupancy targets while maintaining stellar resident experiences.

Qualifications

• 2+ years in residential property management or leasing.
• Experience with Yardi or comparable PMS is preferred.
• Familiarity with Bluemoon, Gusto, or Payscan is a plus.
• Strong written and verbal communication; professional presence with residents and ownership.

Responsibilities

• Lead leasing tours and manage occupancy end-to-end.
• Oversee operations, compliance tasks, and daily property checks.
• Coordinate move-ins/move-outs and renewals with on-site team.
• Review KPIs, run daily reports, and support tier-2 resident escalations.

Skills

Strong communication

Highly organized

Hands-on

Self-prioritize

Tools

Yardi

Bluemoon

Gusto

Payscan

Job description

Align Real Estate Management LLC Floating Community Manager San Francisco, CA Full time

Floating Community Manager needed across our Align Properties!

At Align Real Estate Management our mission is to enhance the living experience for our residents while maximizing value for our investors. We are committed to excellence in property management through innovative solutions, exceptional customer service, and a deep respect for the communities we serve. Our dedicated team strives to create vibrant, sustainable environments where people can thrive, fostering lasting relationships and enhancing the quality of life in every neighborhood we touch.

Description

About the Role

The Community Manager is the operational backbone of our properties. You own the day-to-day across our Align sites — from leasing tours and resident relations to team oversight and financial reporting. This is a hands-on, front-of-house leadership role requiring strong organizational instincts, comfort with property management software, and a service-first mindset.

What You’ll Own

Leasing & Occupancy

• Manage the tour path and conduct leasing tours end-to-end
• Execute timely prospect follow-ups and handle intake at the first point of contact
• Review comps regularly to identify pricing opportunities
• Coordinate and physically assist with move-ins and move-outs
• Complete move-in/move-out checklists and walk vacant units
• Sign leases via Bluemoon; conduct in-person renewal conversations (supported by Elise AI)

Operations & Compliance

• Post 3-Day Notices as required
• Walk the property and review onsite checklists daily (e.g., Do It Daily)
• Sort and triage the distribution inbox daily — flag items for the remote team, assign tasks, and forward invoices appropriately
• Complete basic accrual reviews (approve/deny with receipts)
• Scan checks via KAI; input and receive POs via Payscan (approver role)
• File incident reports as needed
• Maintain front-of-house organization; order office supplies via HD Yardi Marketplace
• Conduct tenant ledger audits and issue credits where applicable
• Complete the Daily Report using the internal template (internal + client-facing versions)
• Perform basic accrual review and receipt reconciliation

Team & Resident Management

• Approve team timesheets via Gusto
• Lead team huddles and track KPIs
• Respond to escalated resident matters (Level 2)
• Contribute leasing and review narrative for weekly/monthly reporting

What You Bring

• 2+ years in residential property management, leasing, or a related field
• Experience with Yardi (or comparable PMS); Bluemoon, Gusto, or Payscan familiarity a plus
• Comfortable working across multiple software platforms simultaneously
• Strong written and verbal communication; professional presence with residents and ownership
• Highly organized with the ability to self-prioritize in a fast-moving environment
• Reliable, detail-oriented, and willing to get hands-on when needed