Floating Assistant Store Manager

Storespace; New York (NY); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Comprehensive benefits including medical, dental, and vision

401(k) with company match

Paid time off and holidays

Job summary

Storespace is seeking a driven Assistant Store Manager to lead operations at our storage facilities in Blasdell and Tonawanda, NY. This role is critical for enhancing sales and providing excellent customer service in a fast-paced environment.

Candidates should have substantial customer service experience and strong problem-solving skills. The role offers a competitive hourly rate ranging from $17.00 to $19.00, along with comprehensive benefits.

Qualifications

• 2+ years of customer service experience in retail, restaurant, or site management.
• 1+ years in customer-centered sales and collections.
• Ability to operate typical office machines and POS.

Responsibilities

• Increase sales by converting opportunities to rentals.
• Manage facility upkeep and cleanliness.
• Provide excellent customer service and handle inquiries.

Skills

Customer service experience

Sales and collections experience

Strong computer skills

Reliable transportation

Tools

POS systems

Office machines

Job description

FLOATING ASSISTANT STORE MANAGER

Are you ready to take charge of your career and lead from the front of a dynamic storage facility? Store Space Self Storage seeks a driven, organized, and customer‑focused Assistant Store Manager to spearhead our operations in Blasdell and Tonawanda, NY at an hourly rate between $17.00 – $19.00. If you thrive in a fast‑paced environment, excel at problem‑solving, and are passionate about delivering top‑notch service, this is your role!

ABOUT STORE SPACE SELF-STORAGE

At Store Space Self Storage, the relationship with our customers and the service we provide is the cornerstone of our success. We are a commercial real estate company that provides self‑storage facilities, real estate investment opportunities, and property management services, striving to deliver best‑in‑class customer service in everything we do.

BENEFITS & PERKS

• Comprehensive Benefits – including medical, dental, vision, life, disability, and 401(k) retirement plans.
• Work‑Life Balance Support – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
• Wellness & Lifestyle Perks – employer‑funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
• Growth & Opportunity – a culture of training, development, and internal promotion, with clear pathways for career advancement.
• 10 paid holidays, including birthdays, and 3 Flex Holidays of your choice.
• 401(k) with a generous company match.
• FSA/HSA plans. Store Space contributes $50/month if enrolled.
• Lifestyle Spending account: Store Space contributes $40/month.
• Opportunities for growth throughout the U.S.

RESPONSIBILITIES

• Increasing sales by converting opportunities to rentals and upselling.
• Facility management: clean bathrooms, hallways, lobby, etc.
• Providing excellent customer service and responding to inquiries.
• Cash handling, reporting, and daily deposits.
• Maintaining company standards and adhering to policies.
• This role requires travel between our stores in Columbus and Hilliard.

WORK SCHEDULE

• We're open seven days a week from 9 am to 5:30 pm.
• Weekend shifts may be required.

QUALIFICATIONS FOR AN ASSISTANT STORE MANAGER

• 2+ years of customer service experience (retail sales, restaurant, front desk, site management).
• 1+ years of customer‑centered sales and collections (cold calling) experience.
• Strong computer skills and ability to learn new applications.
• Valid driver's license with access to reliable transportation.
• Able to walk/sit/stand for extended periods.
• Able to operate POS and other typical office machines.
• Ability to travel between multiple locations.

Job Location: 3380 S. Park Avenue, Blasdell, New York 14219; 2122 Colvin Blvd, Tonawanda, NY 14150.

OPS1022

Store Space is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.