Floating Assistant GM — Multi-Location Ops Leader

Trapper's Sushi Co.; Kent (WA); On-site; USD 83,096,832 - 88,827,648; Full time

Benefits offered by this job

Medical insurance

DailyPay access

Paid vacation after 90 days

401(k) with company match

Dental and vision coverage

Employee Assistance Program (EAP)

Paid sick leave

Employee meal discounts

Leadership development

Advancement opportunities

Team-oriented culture

Job summary

Trapper’s Sushi is seeking an experienced Floating Assistant General Manager to provide leadership and operational support across Parkland and Tacoma restaurants, with occasional coverage in Covington. You’ll balance people, operations, and business needs while helping lead shifts and maintain high standards.

You’ll mentor teams, uphold food safety and service quality, and drive efficiency across locations.

Qualifications

• At least two years of restaurant management or comparable hospitality leadership experience.
• Experience leading high-volume restaurant operations.
• Ability to lead teams, manage shifts, and maintain operational standards with minimal supervision.
• Strong understanding of restaurant operations, guest service, food safety, labor management, and cost controls.
• Excellent communication, organization, and problem-solving abilities.

Responsibilities

• Provide management coverage and operational support primarily at the Parkland and Tacoma locations.
• Occasional coverage at Covington and nearby restaurants as needed.
• Lead daily restaurant operations and help ensure shifts run safely, efficiently, and successfully.
• Support General Managers with staffing, scheduling, training, coaching, performance management, and employee relations.
• Lead by example and create a positive, respectful, and accountable workplace.
• Deliver an excellent guest experience and promptly address guest concerns.
• Monitor food quality, presentation, ticket times, cleanliness, and service standards.
• Ensure compliance with company policies, food-safety requirements, alcohol-service requirements, and employment laws.
• Assist with opening and closing procedures, cash handling, deposits, inventory, and other operational controls.
• Monitor labor, food costs, waste, and other key operating metrics.
• Assist with recruiting, interviewing, onboarding, and training new team members.
• Coach team members in real time and document performance or conduct concerns appropriately.
• Help ensure required employee certifications and restaurant records remain current.
• Communicate operational concerns, staffing needs, and follow-up items to the appropriate General Manager and leadership team.
• Adapt quickly to the needs, team dynamics, and operating conditions of each assigned restaurant.
• Support company initiatives, new processes, training programs, and special projects.
• Perform other related duties and support additional locations as assigned.

Skills

Leadership

People management

Operations leadership

Guest service

Cost controls

Tools

POS systems

Scheduling software

Payroll systems

Inventory controls

Job description

Trapper’s Sushi is seeking an experienced Floating Assistant General Manager to provide leadership and operational support across Parkland and Tacoma restaurants, with occasional coverage in Covington. You’ll balance people, operations, and business needs while helping lead shifts and maintain high standards.

You’ll mentor teams, uphold food safety and service quality, and drive efficiency across locations.