Floater Supervisor - St. Louis, MO

LAZ Parking; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

LAZ Parking in St. Louis airport is seeking a Facilities Supervisor to oversee the facilities and operations of our airport location.

You will report to the Facilities Operations Manager and support frontline staff while ensuring safe transportation and efficient service to passengers and employees. You will perform daily shift logs, incident reports, schedule coverage, respond to equipment concerns, coach team members, enforce uniform and safety policies, and coordinate facility projects.

Qualifications

• Some college preferred.
• Minimum of one year supervisory/management experience at the next lower level is preferred.
• Proven organizational skills; ability to lead and manage teams.
• Strong communication and teambuilding capabilities.
• Ability to apply policies and procedures effectively.

Responsibilities

• Complete daily shift logs, end of day shift reports, and provide relevant reports to team members as instructed.
• Ensure Cashier reports are completed adequately.
• Check schedule for call-offs and make any changes to provide proper coverage.
• Respond to equipment concerns.
• Oversee operations at Lots A–E and terminals.
• Identify and report any safety concerns immediately.
• Assist with facility projects (maintenance, safety, aesthetic, etc.).
• Answer procedural questions for front line team members under supervision.
• Ensure all employees follow uniform policy and grooming guidelines.
• Provide coaching with team members as needed.
• Assist customers with questions, concerns, complaints, comments and directions.
• Make necessary notifications of any service issues.
• Complete incident reports for damage, theft or personal injury claims; includes workers compensation.

Skills

People first attitude

Customer service

Teambuilding

Independent multi-tasking

Professional communication

Policy interpretation

Sense of urgency

Work outdoors in elements

Education

Some college

Tools

Computer literacy

Job description

The Spirit Of The Position

The Facilities Supervisor oversees the facilities and operations of our airport location, under the direction of the Facilities Operations Manager, Airports to provide support to frontline staff, assist with reporting and / or equipment issues. provide effective, efficient and safe transportation, loading and unloading passengers & employees to and from the airport terminals, and to ensure that all activities support the safety and welfare of all passengers.

The Spirit Of The Position

The Facilities Supervisor oversees the facilities and operations of our airport location, under the direction of the Facilities Operations Manager, Airports to provide support to frontline staff, assist with reporting and / or equipment issues. provide effective, efficient and safe transportation, loading and unloading passengers & employees to and from the airport terminals, and to ensure that all activities support the safety and welfare of all passengers.

Principal Job Duties

• Complete daily shift logs, end of day shift reports, and provide relevant reports to team members as instructed.
• Ensure Cashier reports are completed adequately.
• Check schedule for call-offs and make any changes to provide proper coverage.
• Ensure change is provided and properly documented.
• Respond to equipment concerns.
• Oversee operations at Lots: A, B, C, D, E, and terminals.
• Identify and report any safety concerns immediately.
• Assist with facility projects. (maintenance, safety, aesthetic, etc.)
• Answer procedural questions for front line team members under your supervision.
• Ensure all employees are following the company uniform policy and grooming guidelines.
• Stay abreast of all procedural changes and memos.
• Provide coaching with team members as needed.
• Assist customers with questions, concerns, complaints, comments and directions.
• Make necessary notifications of any service issues.
• Complete incident reports as needed to document damage, theft or personal injury claims. This includes accident reports and workers compensation claims as well.
• Knowledge and ability to perform shuttle driving in an emergency.
• Look for damage or other problems in or around the facility and take appropriate action.
• Fill out daily location inspections, shift reporting and facility maintenance requests when needed.
• Email upper management on any concerns or problems encountered during shift.
• Other duties as assigned.

Education

• Some college preferred.

Experience

• Minimum of one year supervisory/management experience at the next lower level is preferred.
• Proven organizational skills to include
• Computer literacy
• Leadership
• Communication
• Teambuilding
• Employee engagement
• Proven ability to understand and apply policies and procedures.
• Proven experience in the ability to deal appropriately with employee disciplinary processes.

Skills

• Possess and exhibit a “People First” – “How can I help” attitude.
• Strong customer service skills and abilities.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Ability to work in the environment, snow, rain, heat, etc.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 60 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.This Employer participates in E-Verify