FLOAT TELLER

American Heritage Bank; Sapulpa (OK); On-site; USD 27,000 - 37,000; Full time

Job summary

American Heritage Bank in Sapulpa, OK is seeking a Float Teller to join the Main Bank team. The role requires accurate cash handling, balancing daily transactions, and providing friendly service to both consumer and business customers.

You will cover teller stations, assist with checks and balances, and respond to customer inquiries while maintaining confidentiality and professionalism. Flexible hours and travel to other locations may be required.

Qualifications

• Must count and manage cash accurately.
• Flexible hours and reliability in attendance.

Responsibilities

• Provide prompt, efficient service to customers while processing daily transactions.
• Balance cash drawer daily and ensure accuracy of transactions.
• Answer customer questions about banking products and services.
• Maintain professional conduct and adhere to bank policies and audit requirements.
• Keep cash secure and follow all safety procedures.
• Travel to other locations as needed and work flexible hours.

Job description

Job Details

• Job Location: Sapulpa Main Bank - Sapulpa, OK 74066
• Position Type: Full Time
• Travel Percentage: Up to 50%
• Job Title: Float Teller
• Department: Main Bank

Job Summary

Must demonstrate competence, confidence, confidentiality and courtesy. Must be able to count and manage cash accurately in customer situations. Individual will be responsible for correctly setting up a teller station and cash drawer; determining acceptability of checks according to legal requirements and bank policies; correctly balancing daily; answering customer questions about banking products and services; and accurately processing all transactions. Flexible hours.

Duties/Responsibilities

• Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions.
• Act as a representative of the bank by demonstrating the four C’s of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHB’s personnel policies.
• Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs.
• Establish good working relationships with co-workers.
• Adequately meet all requirements of audit guidelines and security procedures.
• Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements.
• Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank.
• Detect fraudulent currency and activities.
• Answer customer calls while providing great customer service.
• Perform any duties requested by a supervisor relating to the bank and its functions.
• Order checks and create debit cards when needed.
• Is dependable and adheres to expectations of attendance.
• Must be able to work flexible hours.
• Must have reliable transportation if asked to travel to another location.

Qualifications