TELLER

American Heritage Bank; Mounds (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

American Heritage Bank in Mounds, OK is seeking a Teller to provide prompt, accurate service while handling cash and transactions. The role requires balancing daily cash drawers, verifying checks against policy, and answering customer questions about banking products.

You will work with a team to support audits, follow security procedures, detect fraud, and maintain confidentiality. Flexible hours and up to 25% travel may apply.

Qualifications

• Experience handling cash and balancing cash drawer daily.
• Excellent customer service skills and professionalism.
• Ability to comply with banking policies and confidentiality.

Responsibilities

• Provide prompt, efficient, accurate, and friendly service while processing daily transactions.
• Act as a bank representative, upholding professionalism and personal presentation.
• Know bank products to identify customer needs and explain benefits.
• Maintain good working relationships with coworkers.
• Adhere to audit guidelines and security procedures.
• Follow all bank policies, state and federal regulations.
• Keep cash secure and maintain safety for staff, customers, and the bank.
• Detect fraudulent currency and activities.
• Answer customer calls with excellent service.
• Perform duties assigned by a supervisor, including ordering checks and creating debit cards.
• Be dependable and adhere to attendance expectations.

Skills

Cash handling

Customer service

Job description

Job DetailsJob Location: Mounds Branch - Mounds, OK 74047

Position Type: Full Time

Travel Percentage: Up to 25%

Job Title: Teller

Department: Mounds

Job Summary

Must demonstrate competence, confidence, confidentiality and courtesy. Must be able to count and manage cash accurately in customer situations. Individual will be responsible for correctly setting up a teller station and cash drawer; determining acceptability of checks according to legal requirements and bank policies; correctly balancing daily; answering customer questions about banking products and services; and accurately processing all transactions. Flexible hours.

Duties/Responsibilities

• Provide prompt, efficient, accurate, and friendly service to consumer and business customers while processing daily transactions.
• Act as a representative of the bank by demonstrating the four C’s of professionalism: competence, confidence, confidentiality, and courtesy as well as dressing in an appropriate manner according to AHB’s personnel policies.
• Have a working knowledge of bank products and services, be able to recognize customer needs, explain their benefit in order to meet their needs.
• Establish good working relationships with co-workers.
• Adequately meet all requirements of audit guidelines and security procedures.
• Follow all established bank policies and procedures for this position. Adhere to all state, federal, and regulatory agency requirements.
• Keep cash secure at all times and maintain a high level of safety for self, co-workers, customers and the bank.
• Detect fraudulent currency and activities.
• Answer customer calls while providing great customer service.
• Perform any duties requested by a supervisor relating to the bank and its functions.
• Order checks and create debit cards when needed.
• Is dependable and adheres to expectations of attendance.

Qualifications