Float Pool Care Partner

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an administrative support professional in patient care settings. The role involves answering calls, assisting with admissions/discharges, and maintaining patient information and staff schedules.

You will support licensed staff and help deliver safe, developmentally appropriate care across pediatric units. Preferred qualifications include CNA/MA/EMT credentials or nursing student clinical rotation.

Qualifications

• High school diploma or equivalent.
• No minimum experience required.
• Preferred qualifications include CNA, MA, EMT, or nursing student with clinical rotation or pediatric hospital experience.

Responsibilities

• Answer telephones and nurse call system; route messages and manage schedules.
• Assist with admission, transfer, and discharge; verify patient information and beds.
• Support basic patient care activities under supervision and ensure age-appropriate standards.
• Provide coverage at nursing station during critical periods and monitor at-risk patients.
• Assist with transporting labs, meds, and supplies as needed.
• Communicate shift responsibilities to ensure smooth patient care and admin support.
• Contribute to ongoing quality improvement of care and services.

Skills

Communication skills

Organizational skills

Interpersonal skills

Leadership abilities

Education

High school diploma

Job description

Work Shift Day

Work Day(s) Variable

Shift Start Time 7:00 AM

Shift End Time 7:30 PM

Worker Sub-Type Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides administrative support to patient care area(s) and quality patient care services under supervision of a licensed professional. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• No minimum experience required

Preferred Qualifications

• Certification as a Nursing Assistant, Medical Assistant, or Emergency Medical Technician or nursing student who has successfully completed one clinical rotation or 1 year of clinical pediatric experience in a hospital setting (required for external candidates)

Education

• High school diploma or equivalent

Certification Summary

• Basic Life Support (BLS) certification through American Heart Association (AHA) is required within 30 days of employment

Knowledge, Skills, And Abilities

• Must satisfactorily complete all skills and requirements
• Competencies as defined by department must be completed within 6 months of employment
• Excellent communication, organizational, and interpersonal skills
• Demonstrated leadership abilities and documentation of ongoing development and training

Job Responsibilities

• Provides administrative support to unit by answering telephones and nurse call system, taking messages, routing calls or notifying appropriate individual(s), printing and posting on-call schedules, checking/sending faxes, assigning/distributing/retrieving Voalte phones, assisting with developing/modifying staff schedules, maintaining/reconciling patient census in computer system, and performing quality control audits of electronic medical records.
• Assists licensed professional nurse with admission, transfer, and discharge process by maintaining/verifying patient information in computer system, assigning and setting beds for new patients, ensuring code sheets and patient identification/allergy bands are in room and necessary paperwork is in the patient chart, and updating patient boards.
• Assists with basic delivery of patient care (e.g., medical and laboratory procedures, nutritional needs, daily activities, and transporting patients) as assigned by licensed professional and using age and developmentally appropriate standards.
• Provides coverage at nursing station during critical periods, e.g., assessments and rounds.
• Provides and documents continuous visual monitoring of suicidal patients and patients at risk as assigned by licensed professional nurse and using age and developmentally appropriate standards.
• Orders and maintains department and patient care equipment and unit supplies as assigned using established standards.
• Communicates information relating to job activities, needs, and responsibilities for assigned shift in prioritizing and delivery of patient care and administrative support.
• Assists and participates in continuous assessment and improvement of quality of care and services provided.
• Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.
• Ensures customers receive the best service possible by rounding on patients and families to ensure needs are being met and concerns are satisfactorily resolved.
• Transports labs, medications, blood products, and other items as requested or assigned.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Other Patient Care