Float Medical Receptionist

Humana Inc; Eastside (KY); On-site; USD 38,000 - 45,800; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k)

Paid time off

Job summary

Humana Inc. is seeking a Float Medical Receptionist for the Regency Centre clinic to support patient-centered care on the outpatient team. The role reports to the Center Administrator and is integral to our clinical support staff, ensuring smooth daily operations and accurate patient interactions.

Responsibilities include greeting patients, scheduling visits, maintaining records, and processing copays while supporting TB screening efforts as part of our preventive health programs.

Qualifications

• High School Diploma or GED required.
• 1+ year experience in a healthcare setting preferred; strong customer‑service experience in retail, hospitality, or call centers also considered.
• Screened for TB if selected for this role.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Schedule appointments, manage appointment calendars, and coordinate visit scheduling with medical staff.
• Maintain and update patient records, ensuring accuracy and completeness.
• Ensure patient accounts are updated correctly; collect copayments at the time of visit when applicable.
• Support the TB screening program by participating in required TB screenings.

Skills

Healthcare experience

Customer service

Education

High School Diploma or GED

Tools

EMR systems

Job description

Become a part of our caring community. Join our dedicated outpatient team at the Regency Centre clinic, where patient-centered care is our top priority.

Float Medical Receptionist

This role reports directly to the Center Administrator and is an integral part of our clinical support team, ensuring high-quality care for our patients.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Schedule appointments, manage appointment calendars, and coordinate visit scheduling with medical staff.
• Maintain and update patient records, ensuring accuracy and completeness.
• Ensure patient accounts are updated correctly; collect copayments at the time of visit when applicable.
• Support the company’s Tuberculosis (TB) screening program by participating in required TB screenings.

Required Qualifications

• High School Diploma or GED.
• One year or more of experience in a healthcare setting preferred; strong customer‑service experience in retail, hospitality, or call centers also considered.
• Screened for TB if selected for this role.

Preferred Qualifications

• Experience with value‑based care models.
• Knowledge of medical terminology.
• Familiarity with electronic medical record (EMR) systems.

Compensation

Pay Range: $38,000 - $45,800 per year (not including mandatory mandatory mand mand mandatory mand mandatory mand mand mandatory mand mandatory mandates mand mand mandatory mandate mand mand mandatory mand mand mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory mand mandatory); bonus incentive plan eligibility applies.

Benefits

Humana and its subsidiaries offer competitive benefits including medical, dental, and vision coverage; a 401(k) retirement savings plan; paid time off, holidays, parental and caregiver leave; short‑term and long‑term disability; and life insurance, among other opportunities.

Equal Opportunity Employer

Humana is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana takes affirmative action in compliance with applicable laws to employ qualified personnel at all levels of employment.