Float Immediate Care Technician-Sycamore Immediate Care Center Full Time Days

Northwestern Medicine; Sycamore (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

A healthcare provider in Sycamore is seeking an Immediate Care Technician to ensure efficient patient flow and assist in medical procedures. You will be responsible for preparing patients, handling documentation, and supporting the healthcare team. The ideal candidate will have a high school diploma, relevant certifications, and strong computer skills. Competitive benefits include tuition reimbursement and loan forgiveness. Join us in our mission to enhance patient care in a collaborative environment.

Qualifications

• Certification required upon hire.
• Completion of pre-employment competency exam.

Responsibilities

• Assures efficient patient flow through the site.
• Assists MD/APP with medical and surgical procedures.

Skills

Strong computer skills

Education

High school diploma or GED equivalent

Certification as Medical Assistant or Emergency Medical Technician

Basic Life Support certification

Tools

EPIC electronic medical records

Job description

Float Immediate Care Technician – Sycamore Immediate Care Center (Full Time Days)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Job Description

The Immediate Care Technician – Float reflects the mission, vision, and values of North‑Western Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory and accreditation standards.

Responsibilities

• Assures efficient patient flow through the site:
  • Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
  • Obtains accurate vital signs, per organization standards.
  • Documents reason for visit and updates/confirms allergies, smoking history and pharmacy information.
  • Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assists with referrals, transfers and discharge processes.
• Assists MD/APP with medical and surgical procedures in accordance with established protocols such as:
  • Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or CLIA waived testing, wound care, splinting, as directed by MD/APP.
  • Call‑in or electronically send prescriptions as directed by the MD/APP.
• Provides high‑quality care by:
  • Preparing and stocking all exam rooms in the treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
  • Participating in environmental safety rounds.
  • Maintaining vaccine/medication inventory.
  • Ensuring medication cabinets are locked appropriately.
  • Monitoring and maintaining equipment and instruments according to clinic guidelines.
  • Assisting in ordering supplies and correctly disposing of all expired items.
  • Adhering to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
  • Interacts in a professional, cooperative manner with other practice staff.
  • Accepts and performs delegated responsibilities in a positive manner.
  • Offers assistance to others.
  • Attends and participates in staff meetings.
  • Communicates appropriately and effectively with patients and the patient care team (in the office and on the phone).
  • Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum).
  • Floats to all Immediate Care Clinics/Departments.
  • May perform other duties as assigned.

Qualifications

• High school diploma or GED equivalent.
• Certification as either a:
  • Medical Assistant – CMA through AAMA, RMA through AMT, NCMA through NCCT, CCMA through NHA, or NRCMA through NAHP.
  • Emergency Medical Technician – Paramedic or Basic (National Registry of EMT).
• Certification required upon hire.
• Basic Life Support (American Heart Association) certification.
• Completion of pre‑employment competency exam.
• Strong computer skills.

Preferred

• Experience with EPIC electronic medical records.
• College degree or interest in health‑care field preferred.
• One to two years of ambulatory care experience.

Additional Information

Northwestern Medicine is an equal‑opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

Sign‑on Bonus Eligibility

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.