Float Front Office Specialist — Patient Care Concierge

Northside Hospital; Atlanta (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

Northside Hospital is seeking a Float Front Office Assistant to provide support across multiple practices in Atlanta. This role involves initial patient contact, scheduling appointments, and managing patient records while ensuring compliance with HIPAA regulations.

The ideal candidate has 1 year of clerical experience, excellent communication skills, and knowledge of Medical Terminology. Join a state-of-the-art facility with continuous growth and opportunities.

Qualifications

• 1 year clerical/secretarial experience preferably in a healthcare environment.
• Successful completion of a course in Medical Terminology or commensurate experience.
• Proficient in the use of MS Office (Word, Excel, PowerPoint).

Responsibilities

• Serves as initial patient contact and assists callers.
• Accurately schedules all categories of appointments.
• Prepares patient records and manages daily schedules.
• Performs patient registration and data entry.
• Educates patients on compliance with HIPAA regulations.
• Processes payments and balances daily charges.
• Facilitates test order entry for patients.

Skills

Clerical/secretarial experience

Excellent communication skills

Attention to detail

Medical Terminology knowledge

Proficient in MS Office

Job description

Northside Hospital is seeking a Float Front Office Assistant to provide support across multiple practices in Atlanta. This role involves initial patient contact, scheduling appointments, and managing patient records while ensuring compliance with HIPAA regulations.

The ideal candidate has 1 year of clerical experience, excellent communication skills, and knowledge of Medical Terminology. Join a state-of-the-art facility with continuous growth and opportunities.