Float Financial Services Representative

Worth Credit Union; Bedford (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Plans

Paid holidays

Generous vacation and sick days

Job summary

Worth Credit Union is seeking a Float FSR to support staffing needs across its 10 offices in Bedford, Texas. The role involves opening accounts, issuing debit cards, managing inquiries, and providing lending services.

With a full benefits package that includes medical, dental, and vision coverage, this full-time position requires strong customer service skills and the ability to work flexible hours.

Qualifications

• Experience in customer service or financial services.
• Ability to assist with home banking issues.
• Strong communication skills.

Responsibilities

• Open accounts and establish IRAs.
• Handle member inquiries and transactions.
• Assist with loan applications and lending decisions.

Skills

Customer service

Lending services

Cross-selling products

Account management

Education

High school diploma or equivalent

Job description

Job Summary

The Float FSR position is based at our Headquarters office, but normally works at any of our 10 offices as necessary to meet staffing needs. If the location assigned is any office other than HQ, mileage reimbursement is available as provided by company policy. The primary responsibilities of the FSR position include opening accounts, establishing IRAs, issuing debit cards, handling member inquiries, wires, and transfers, assisting with home banking and bill‑pay issues, and cross‑selling the credit union's products and services. FSRs also provide general lending services to members, including taking loan applications, preparing loans for credit approval and disbursal, and communicating lending decisions to members.

Work Hours

Work hours: The typical schedule for this position is Monday – Thursday 8:45 am – 5:30 pm, Friday 8:45 am – 6:30 pm, and 2 Saturdays a month 8:30 am – 12:30 pm. (Alternate Monday – Friday shifts of 7:30 am – 4:30 pm or 9:30 am – 6:15 pm may be required depending on the daily assignment.)

Benefits

Benefits: We offer a full benefits package including medical, dental, and vision coverage; paid vacation, sick time, and holidays; 401(k) program; EAP; and business casual dress.

Full‑time employees also receive:

• Health, Dental, and Vision Insurance
• Life Insurance
• Long Term Disability Insurance
• Flexible Spending Accounts
• 401(k) Plans (also available for part‑time employees)
• Paid Holidays (also available for part‑time employees)
• Generous Vacation and Sick Days (also available for part‑time employees)

Equal Opportunity Employer

Fort Worth Community Credit Union is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace.

Location

Worth Credit Union Headquarters, 1905 Forest Ridge Dr., Bedford, Texas, United States of America