Financial Services Rep - Member Information Center

Worth Credit Union; Bedford (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Flexible spending account

401(k) plan

Paid holidays

Vacation & sick days

Job summary

Worth Credit Union in Bedford, Texas is seeking a Full-time Financial Service Representative to deliver member services by telephone. Main responsibilities include opening accounts, establishing IRAs, issuing debit cards, handling member inquiries, wires and transfers, assisting with home banking and bill pay issues, and cross-selling the credit union's products and services.

The FSR works Monday–Friday 9:20 a.m.–6:05 p.m.

Responsibilities

• The FSR position performs member services and support via the telephone.
• Main responsibilities include opening accounts, establishing IRAs, issuing debit cards, handling member inquiries, wires, and transfers, assisting with home banking and bill pay issues, and cross‑selling the credit union's products and services.

Job description

FTWCCU Headquarters, 1905 Forest Ridge Dr., Bedford, Texas, United States of America

Job Description

Worth Credit Union strives to provide excellent member service, which is a result of having friendly, knowledgeable, and helpful employees. Career opportunities at various levels exist with the credit union. Worth Credit Union is an Equal Opportunity Employer. We accept applications at all times even when a specific opening is not available. We conduct background screens and drug testing on candidates for employment, and we certify all employees through E-Verify.

Full‑time Benefits:

• Health, Dental, and Vision Insurance
• Life Insurance
• Long Term Disability Insurance
• Flexible Spending Accounts
• 401(k) Plans (also available for part‑time employees)
• Paid Holidays (also available for part‑time employees)
• Generous Vacation and Sick Days (also available for part‑time employees)

Work Hours: Monday‑Friday 9:20 a.m.–6:05 p.m. and two Saturdays per month 8:30 a.m.–12:30 p.m.

Summary: The FSR position performs member services and support via the telephone. Main responsibilities include opening accounts, establishing IRAs, issuing debit cards, handling member inquiries, wires, and transfers, assisting with home banking and bill pay issues, and cross‑selling the credit union's products and services.

Benefits: Full benefits package including medical, dental and vision coverage; paid vacation, sick time and holidays; 401(k) Program, EAP and business casual dress. Upon successful completion of the required training program and probationary period, it is possible that this can be a hybrid work arrangement (meaning three days per week in the office and two days per week remote).

Worth Credit Union is an Equal Opportunity Employer. Worth Credit Union makes no guarantee as to the availability of the posted positions. Due to ongoing recruitment efforts, some of these positions may have been filled or have offers pending to existing candidates.