Float Business Office Manager — Skilled Nursing A/R

Ciena-Healthcare; Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

401K with matching funds

Health insurance

AFLAC

Employee discounts

Tuition Reimbursement

Job summary

Ciena Healthcare is seeking a Business Office Manager to oversee the facility accounts receivable and billing processes for skilled nursing services in Michigan. You’ll work with guests and families to answer billing questions and coordinate with payers.

Key duties include managing daily cash collections, preparing timely payer claims, and ensuring accurate Resident Trust accounting. Previous A/R in long-term care and PCC familiarity are preferred.

Qualifications

• Minimum high school diploma or equivalent, some college or technical training preferred.
• Minimum 3 years experience in A/R capacity in the long term care setting is preferred.
• Knowledge of PCC helpful

Responsibilities

• Manage the facility accounts receivable system.
• Record daily collections of cash receipts and deposit to appropriate accounts.
• Establish and maintain communication with patients, and family members responsible for payment for patient care services.
• Generate timely billing of all payer classes for claims generated by the facility.
• Review Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis.
• Record deposits and withdrawals in Resident Trust.
• Close Resident Trust accounts timely and complete bank reconciliation monthly.
• Process Medicaid applications

Education

High school diploma or equivalent

Some college or technical training

Job description

Ciena Healthcare is seeking a Business Office Manager to oversee the facility accounts receivable and billing processes for skilled nursing services in Michigan. You’ll work with guests and families to answer billing questions and coordinate with payers.

Key duties include managing daily cash collections, preparing timely payer claims, and ensuring accurate Resident Trust accounting. Previous A/R in long-term care and PCC familiarity are preferred.