Flight Scheduler

TransMedics, Inc.; Andover (MA); On-site; USD 100,900 - 125,900; Full time

Benefits offered by this job

Medical and dental benefits

401K plan

Paid time off

Job summary

TransMedics, Inc. is seeking an Aviation Flight Scheduler to plan and coordinate aircraft schedules and crewing for missions from start to finish. The role requires coordinating with Dispatch, Maintenance, and FBOs while adhering to Part 135 regulations.

The ideal candidate will manage crew rosters, ensure regulatory compliance, and optimize resources under tight timelines, including nights, weekends, and holidays as needed. Strong communication and analytical skills are essential.

Qualifications

• Prior experience in aviation, crew management, or customer service.

Responsibilities

• Receive incoming phone calls for flight requests.
• Schedule crews, including adjustments for training, sickness, PTO, replacements, or extra days.
• Assist Dispatch with flight cancellations or reroutes.
• Determine the most efficient way to complete missions with available aircraft and crew.
• Select aircraft and crew for flight requests.
• Ensure hangar availability if inclement weather is predicted.
• Set up early or late arrivals with FBOs.
• Obtain required PPRs/slots, check NOTAMs, weather at departure/arrival, plan alternates.
• Identify and mitigate delays due to scheduling, crew legality, and maintenance.
• Track crew duty times for Federal regulations.
• Coordinate with Maintenance for aircraft maintenance, repositioning, and test flights.
• Coordinate with Maintenance when aircraft cleaning is needed.
• Comply with FARs for crew pairings, weather alternates, NOTAMs.
• Ensure all aircraft and crew logs are completed daily.
• Comply with company policies and safety standards, knowledge of Part 135 regulations.
• Review, prepare, and submit post-flight expense reports.
• Perform other tasks as assigned by department supervisors.

Skills

Aviation scheduling

Crew management

FAR Part 91/135 knowledge

Night/weekend/holiday readiness

Analytical thinking

Communication skills

Industry software proficiency

Tools

Crew scheduling software

Job description

Position Summary

The Aviation Flight Scheduler for aircraft and crew will plan and coordinate aircraft schedules efficiently based on missions and crewing. The Scheduler is responsible for executing every aspect of the mission from beginning to end, anticipating the needs of TransMedics teams, the aircraft, and crew members.

Responsibilities

• Receive incoming phone calls for flight requests.
• Schedule crews, including adjusting for crews in training, sick, PTO etc., finding replacements and/or scheduling extra days as needed.
• Assist Dispatch with flight cancellations or reroutes.
• Determine the most efficient way to complete all requested missions with the available aircraft and crew.
• Select the aircraft and crew for flight requests.
• Ensure hangar availability if inclement weather is predicted.
• Set up early or late arrivals with FBO’s.
• Obtain required PPR’s and/or slots, check NOTAM’s, check weather at departure and arrival airports and proactively plan alternate airports as needed.
• Identify, anticipate, and take corrective action to minimize potential/actual delays due to scheduling operations, crew legality, and maintenance issues.
• Track Crew duty times for Federal regulations.
• Coordinate with Maintenance teams for aircraft maintenance, repositioning, and test flights.
• Coordinate with Maintenance when aircraft cleaning is needed.
• Comply with all Federal Aviation regulations for crew pairings, weather alternates, NOTAMS.
• Ensure all aircraft and crew logs are completed daily.
• Ensure compliance with all company policies and safety standards, including complete knowledge of Part 135 regulations.
• Review, prepare, and submit post-flight expense reports.
• Special projects and duties as assigned by department supervisors.
• Performs other TransMedics tasks and duties as required.

Physical Attributes

• General office environment sitting for extended periods at a computer.
• Use hands and fingers for typing and operating equipment.
• Have good vision and hearing to communicate with staff.
• Possess basic organizational skills to manage complex schedules.

Minimum Qualifications

• Prior experience in aviation, crew management, or customer service required.
• Strong personal and work ethics along with a high level of integrity.
• Knowledge of FARs in regard to Part 91/135 operations.
• Must be able to work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must have the ability to work quickly, calmly, and under pressure.
• Strong analytical skills along with ability to think outside the box.
• Attention to detail.
• Excellent oral/written communication and problem resolution skills are required.
• Proficiency in using industry-specific software and tools with the aptitude to learn new software.
• 365/24/7 operation - must be willing to work nights and weekends and Holidays if required.

Salary and Compensation

TransMedics is committed to equitable and transparent compensation. The expected base salary range for this role is $100,900.00-$125,900.00, which represents the company’s current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources).

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision Healthcare
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

Equal Employment Opportunity

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.