Flight Operations Technical Writer III

Gulfstream Aerospace; Savannah (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Gulfstream Aerospace in Savannah, GA seeks a Flight Operations Technical Writer III to develop and publish flight crew publications. You will work with pilots, engineering, certification, and support teams to create accurate manuals and procedures using industry standards.

Expertise with AEM, Oxygen XML Editor, and FrameMaker is preferred. Strong writing, problem‑solving, and stakeholder engagement are essential for delivering high‑quality content on schedule.

Qualifications

• Extensive knowledge of aircraft system methodology gained through practical experience.
• Strong technical writing and communication skills.
• Ability to read and interpret engineering data; 3‑D data knowledge is a plus.
• Thorough knowledge of aircraft/hand tools, test equipment, parts nomenclature, maintenance procedures, and aircraft equipment.

Responsibilities

• Develop technical publications from aircraft data to support return to service.
• Review, analyze, and modify documents to ensure accuracy and clarity.
• Provide training support on publications software and processes.
• Collaborate with publications team to follow workflows and procedures.
• Engage with internal/external customers to develop source data meeting publication requirements.
• Coordinate with R&D, Production, and Support teams to review and approve procedures.
• Suggest process improvements to reduce costs and increase productivity.
• Contribute to department style guides, standards, and lifecycle management.

Skills

Quality control

Stakeholder engagement

Technical writing

Project management

MS Office

SharePoint

Adobe FrameMaker

AEM / Adobe Experience Manager

Oxygen XML Editor

XML publishing

Teams

Education

Bachelor's Degree or equivalent

A&P license

Tools

AEM (Adobe Experience Manager)

Oxygen XML Editor

Adobe FrameMaker

SharePoint

Teams

Job description

Flight Operations Technical Writer III in GAC Savannah

Required

Unique Skills:

Quality and Configuration Control

Demonstrated attention to detail in review, editing, and publishing processes to ensure error-free, customer-ready publications. Ability to follow established quality standards, procedures, checklists, and publication control processes.

Customer and Stakeholder Engagement

Effectively collaborate with pilots, engineering, flight test, certification personnel, ODA representatives, and other internal stakeholders to develop and validate technical content. Communicate technical information clearly and professionally to both technical and operational audiences.

Problem Solving and Process Improvement

Ability to troubleshoot publication workflow issues, identify root causes, and assist in developing solutions related to technical data or publishing systems. Contribute recommendations that improve efficiency, standardization, quality, or productivity within Flight Crew Publications.

Project Execution and Ownership

Capable of independently managing assigned publication revisions from initiation through release while coordinating inputs from multiple stakeholders. Demonstrates accountability for assigned aircraft portfolios, schedules, and publication deliverables.

Proficiency with MS Office Suite, SharePoint, Teams, Adobe and the desire to learn other IT systems.

Preferred

Aircraft Systems Knowledge and Application

Working knowledge of Gulfstream aircraft systems and the ability to interpret engineering and technical source data for development of flight crew publications. Understanding of Aircraft Flight Manuals (AFM), Operating Manuals (OM), and AFM Supplements.

Structured Authoring and Publishing Systems

Proficiency in Adobe Experience Manager (AEM), Oxygen XML Editor, and Adobe FrameMaker for creation, revision, review, and publication of flight crew documentation. Working knowledge of XML-based publishing processes and document lifecycle management.

Education And Experience Requirements

Bachelor's Degree or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 4 years technical publications experience, to include using industry standards to develop/revise technical documents in word processing applications; or aircraft maintenance and operational experience. Knowledge of basic aircraft system methodology or equivalent technology is required. Proficiency in computer technology/software and typing skills is required.. An A&P license and 4 years of related aircraft experience in addition to the four (4) years related experience may offset the degree.

Position Purpose

Directly responsible (either individually or with other team members) for the development of technical publications. This can include special projects, research and development, and aircraft safety-related content. Support the complete workflow process to ensure successful development and revision of technical publications. Comply with established quality processes to ensure accuracy, ease of use, and timely delivery of content.

Job Description

Essential Functions

• With minimal to no supervision, use aircraft technical data to develop technical content that provides the information necessary for efficient return to service of the aircraft.
• Conduct reviews, analysis, and modification of technical documents to gain a thorough understanding of complex aircraft system operation.
• Provide training support on complex system operation and technical publications software and processes.
• Participate with publications team to ensure department workflows and business processes are followed.
• Proactively conduct discussions with internal/external customers in the development of source data, making sure it meets technical publication requirements.
• Directly collaborate with Research and Development, Production, Completions Center, and Customer Support personnel to develop, review, and approve technical procedures.
• Provide process improvement recommendations to leadership that can reduce overall department cost and/or increase productivity.
• Contribute to development and continuous improvement of department styles, standards, operating procedures, and priorities.
• Provide input to leadership on new processes or technology to enhance the Technical Publications business model.
• Assist in the development of solutions to resolve technical data challenges.
• Collaborate with leadership, team members, and other departments to develop/implement special projects.

Perform other duties as assigned.

Other Requirements

• Extensive knowledge of aircraft system methodology gained through practical experience is required.
• Strong technical writing and communication skills are required.
• Ability to read and interpret engineering data is required. Experience with 3-D data is desired.
• Thorough knowledge of aircraft/hand tools, test equipment, parts nomenclature, maintenance procedures, and aircraft equipment (obtained through experience, research, or training) is required.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235516

Category: Engineering Support

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 11/06/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.