Flight Operations Scheduler/Dispatcher

Prattwhitney; East Granby (CT); Hybrid; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Flexible schedules

Employee assistance program

Parental leave

Paid time off

Job summary

RTX is seeking a Flight Scheduler/Dispatcher to coordinate all aspects of flight operations for a Part 91 corporate flight department. This role serves as the central point for aircraft scheduling, trip planning, passenger coordination, vendor management, and operational support to ensure safe transportation for executives and authorized passengers.

The ideal candidate will be self-motivated with strong attention to detail, problem solving, and excellent written and spoken communication.

Qualifications

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Working knowledge of MS Office, Zoom/Teams, and flight operations scheduling software.
• Experience with customer service, dispatch and aircraft scheduling functions, crewing and currency, domestic and international flight coordination, compliance with company policy, safety and FAA regulations, aviation weather and the impact on aircraft operations and the safety of flight.

Responsibilities

• Manage and maintain the corporate flight schedule for all aircraft and crew members.
• Coordinate domestic and international trip requests from executive offices and authorized travelers.
• Monitor flight activities and respond to operational disruptions, delays, or emergencies.
• Maintain and monitor systems to ensure that all flights are conducted in accordance with applicable RTX Flight policy, safety standards, FAA regulations, and aircraft operational performance standards.
• Monitor active flights and provide operational support throughout all phases of flight.
• Coordinate crew schedules, duty assignments, and travel arrangements including crew lodging, rental cars, and airline travel arrangements.
• Support Safety Management System (SMS) initiatives and reporting requirements.
• Ensure trip planning activities comply with company procedures, applicable regulations, and international requirements.
• Foster an environment that provides best-in-class customer service to support both internal stakeholders and external partners.

Skills

Flight operations scheduling

Customer service

Dispatch functions

Crew scheduling

Regulatory compliance

Aviation weather

Education

University degree or higher

FAA Aircraft Dispatcher Certification (Preferred)

Tools

MS Office

Zoom/Teams

Flight operations scheduling software

Job description

Date Posted: 2026-11-02 Country: United States of America Location: US-CT-EAST GRANBY-200 ~ 200 Signature Way ~ OFFICE Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The Flight Scheduler / Dispatcher is responsible for coordinating all aspects of flight operations for a Part 91 corporate flight department. This position serves as the central point of contact for aircraft scheduling, trip planning, passenger coordination, vendor management, and operational support to ensure safe, secure, and seamless transportation for company executives and authorized passengers. The Scheduler/Dispatcher works closely with flight crews, maintenance personnel, executive assistants, security teams, FBOs, catering providers, and international service providers to support a fleet of corporate aircraft and maintain exceptional customer service standards. The ideal candidate will be a self-starter with exceptional attention to detail with strong problem solving skills. Strong collaboration and customer service skills are critical, as well as the ability to communicate effectively both orally and in writing.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

This role is classified as: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels.

What You Will Do

• Manage and maintain the corporate flight schedule for all aircraft and crew members.
• Coordinate domestic and international trip requests from executive offices and authorized travelers.
• Monitor flight activities and respond to operational disruptions, delays, or emergencies.
• Maintain and monitor systems to ensure that all flights are conducted in accordance with applicable RTX Flight policy, safety standards, FAA regulations, and aircraft operational performance standards.
• Monitor active flights and provide operational support throughout all phases of flight.
• Coordinate crew schedules, duty assignments, and travel arrangements including crew lodging, rental cars, and airline travel arrangements.
• Support Safety Management System (SMS) initiatives and reporting requirements.
• Ensure trip planning activities comply with company procedures, applicable regulations, and international requirements.
• Foster an environment that provides best-in-class customer service to support both internal stakeholders and external partners.

Qualifications – Minimum Requirements

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
• Working knowledge of MS Office, Zoom/Teams, and flight operations scheduling software.
• Experience with: customer service, dispatch and aircraft scheduling functions, crewing and currency, domestic and international flight coordination, compliance with company policy, safety and FAA regulations, aviation weather and the impact on aircraft operations and the safety of flight.

Qualifications – Preferred

• FAA Aircraft Dispatcher Certification.
• Experience with Safety Management Systems (SMS).
• Ability to build internal and external relationships with key stakeholders and partners.
• Excellent written and verbal communication skills, highly organized, and superior attention to detail.
• Ability to manage projects, work independently, and prioritize work in time-sensitive situations.
• Demonstrated success working in a fast-paced, high-pressure environment with shifting priorities.

What We Offer

• medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Benefits

Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Location

Location: US-CT-EAST GRANBY-200 ~ 200 Signature Way ~ OFFICE

Contract Type

Hybrid

EEO Statement

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Company Overview

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.