Flight Operational Quality Assurance (FOQA) Gatekeeper (NJUS)

QS Security Services, LLC; Columbus (OH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account

Wellness Programs

Paid Time Off

Parental Leave

Life and Accident Insurance

Voluntary Benefits

401(k) Plan

Job summary

NetJets Aviation, Inc. is seeking a Flight Operational Quality Assurance (FOQA) Gatekeeper in Columbus, OH. The role focuses on identifying flights needing crew contacts, conducting contacts, and maintaining strict confidentiality of information.

The position requires 2–4 years of experience and a Bachelor's in Aviation or related field, with ATP certification preferred. The candidate will support safety analysis, FOQA data collection, and SME responsibilities.

Qualifications

• Service-oriented mindset required.
• Strong ability to deliver results.
• Ability to work independently with sound judgment.
• Familiarity with safety analysis, trending, and risk assessment.
• High integrity and ability to maintain confidentiality.
• Strong verbal and written communication skills.

Responsibilities

• Identify flights requiring crew contacts in collaboration with the FOQA Team.
• Conduct crew contacts professionally to meet FOQA Team objectives.
• Provide de-identified information to the FOQA Management Team.
• Act as a Subject Matter Expert (SME) for FOQA data and processes.
• Assist with in-depth analysis of significant events and FOQA content development.
• Present data to crewmembers where practical when approved by the FOQA Team.
• Assist with manual data uploads and industry conference participation as needed.
• Support FOQA data collection and accountability.

Skills

Service-Oriented

Results-Driven

Independent Work

Safety Analysis

Judgment & Integrity

Verbal & Written Communication

Education

Bachelor's in Aviation or related field

Job description

Select how often (in days) to receive an alert:

Title: Flight Operational Quality Assurance (FOQA) Gatekeeper (NJUS)

Company: NetJets Aviation, Inc.

Area of Interest: Safety

Location: Columbus, OH, US, 43219

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Flight Operational Quality Assurance (FOQA) Program is a FAA approved program designed to improve Aviation Safety by providing more information about, and greater insight to, the total flight operations environment through selective automated recording and analysis of data generated during flight operations. The FOQA Gatekeeper role is responsible for identifying flights that may require crew contacts, conduct crew contact, and ensure identified information is held in strict confidence at all times.

Tasks and Responsibilities

• Ensure identified information is held in strict confidence at all times.
• Identify flights that may require crew contacts in collaboration with the FOQA Team.
• Conduct crew contacts in a professional manner, and accomplish the objectives set forth by the FMT.
• Provide, in a de-identified format, the information learned from the contact to the FMT.
• Act as a Subject Matter Expert (SME).
• Assist with in-depth analysis of significant events.
• Assist with the development of FOQA content for publications.
• Assist with presentation of single event or aggregate data information to crewmembers where practical.
• Assist with manual data uploads to WASABI as needed.
• Attend appropriate industry conferences, and, when agreed upon by the FMT, present select data.
• Assist with FOQA data collection and accountability.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or related field

Certifications and Licenses

Years of Experience

2-4 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• ATP Certificate required.
• Must be able to work independently and use independent discretion and judgement.
• Familiarity with safety analysis, trending, and risk assessment.
• Ability to use sound judgment in analyzing reports, assessing risks, and making recommendations
• Must possess a demonstrated high degree of personal and professional integrity with the ability to maintain confidentiality.
• Possess strong verbal and written communication skills.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.