Flight Operational Quality Assurance (FOQA) Gatekeeper (NJUS)

NetJets; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

401(k) plan with company match

Career growth opportunities

Industry conferences participation

Job summary

NetJets is seeking a FOQA Gatekeeper to enhance aviation safety by identifying flights needing crew contacts and performing de-identified data analysis for the FOQA program. The role requires handling sensitive information with strict confidentiality and operating within FAA-approved FOQA guidelines.

Ideal candidates have 2–4 years of experience, a Bachelor's in Aviation or related field, and an ATP certificate.

Qualifications

• Bachelor's in Aviation or related field is required.
• Ability to work independently with minimal supervision.
• Familiarity with safety analysis, risk assessment and incident reporting.
• Strong verbal and written communication with high integrity.

Responsibilities

• Identify flights that may require crew contacts in collaboration with Foqa Team.
• Conduct crew contacts in a professional manner and meet Foqa Team objectives.
• Provide, in a de-identified format, information learned from contacts to the FMT.
• Act as a Subject Matter Expert (SME) for FOQA related analyses and publications.
• Assist with in-depth analysis of significant events and data collection.
• Attend appropriate industry conferences and present select data when approved.

Skills

Independent work

Risk assessment

Safety analysis

Strong communication

Discretion & confidentiality

Integrity

Education

Bachelor's in Aviation or related field

Job description

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Flight Operational Quality Assurance (FOQA) Program is a FAA approved program designed to improve Aviation Safety by providing more information about, and greater insight to, the total flight operations environment through selective automated recording and analysis of data generated during flight operations. The FOQA Gatekeeper role is responsible for identifying flights that may require crew contacts, conduct crew contact, and ensure identified information is held in strict confidence at all times.

Tasks and Responsibilities

Ensure identified information is held in strict confidence at all times.
Identify flights that may require crew contacts in collaboration with the FOQA Team.
Conduct crew contacts in a professional manner, and accomplish the objectives set forth by the FMT.
Provide, in a de-identified format, the information learned from the contact to the FMT.
Act as a Subject Matter Expert (SME).
Assist with in-depth analysis of significant events.
Assist with the development of FOQA content for publications.
Assist with presentation of single event or aggregate data information to crewmembers where practical.
Assist with manual data uploads to WASABI as needed.
Attend appropriate industry conferences, and, when agreed upon by the FMT, present select data.
Assist with FOQA data collection and accountability.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or related field

Certifications and Licenses

FAA Airline Transport Pilot (ATP)

Years of Experience

2-4 years of experience

Core Competencies

Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

ATP Certificate required.
Must be able to work independently and use independent discretion and judgement.
Familiarity with safety analysis, trending, and risk assessment.
Ability to use sound judgment in analyzing reports, assessing risks, and making recommendations
Must possess a demonstrated high degree of personal and professional integrity with the ability to maintain confidentiality.
Possess strong verbal and written communication skills.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support