Flight Line Service Technician - FT - Queen City (46615)

Lehigh Northampton Airport Authority; Allentown (Lehigh County); On-site; USD 17,000 - 23,000; Full time

Job summary

Lehigh Northampton Airport Authority in Allentown, PA, is seeking an entry-level General Labor position at Queen City Airport (XLL) to support ground and concierge services within the LVAS team. You will fuel, tow, and marshal aircraft and assist with ramp movements.

The role requires 18+ years, a valid driver’s license, and flexibility for nights, weekends, and holidays, with duties including baggage handling, shuttle service, and light custodial work.

Qualifications

• High School diploma or GED is required or preferred.
• 1 year of related experience is preferred.
• Available days, nights, weekends and holidays as needed.
• PC skills including Word, Excel, Outlook and other applicable programs.
• Strong written, oral, and interpersonal skills.
• Possess a valid driver's license.
• Able to respond effectively in emergencies and severe weather.

Responsibilities

• Fuel, tow and marshal private/corporate aircraft.
• Coordinate and direct ramp movements for arriving and departing flights.
• Operate ground service equipment such as tugs, fuel trucks and transportation vehicles.
• Fueling of airport ground vehicles.
• Operate ground service equipment per customer needs.
• Conduct snow removal and ice mitigation.
• Provide baggage handling services and shuttle service for passengers and flight crews.
• Perform grass cutting and light custodial duties.
• Deliver exceptional customer service with a positive disposition.

Skills

Strong communication skills

Customer service

Emergency response ability

Teamwork

Education

High School diploma or GED

Tools

Word

Excel

Outlook

Job description

Job Details: Level: Entry, Job Location: Queen City - Allentown, PA 18103, Position Type: Full Time, Travel Percentage: None, Job Shift: Open Availability, Job Category: General Labor, Queen City Airport (XLL) provides amenities to non- commercial, private and corporate aircraft exclusively. This position provides ground and concierge services for customers at Queen City Airport as part of the Lehigh Valley Aviation Services (LVAS) team.

Essential Functions

• Fuel, tow and marshal private/ corporate aircraft.
• Coordinate and direct ramp movements for arriving and departing flights.
• Operate ground service equipment, such as tugs, fuel trucks and transportation vehicles.
• Fueling of airport ground vehicles.
• Operate ground service equipment per the customer's needs.
• Conduct snow removal and ice mitigation
• Have the physical ability and awareness to safely navigate in and around equipment and aircraft.
• Professionally communicate over two-way radio, telephone, and email.
• Possess and maintain a valid Driver's License.

Additional Responsibilities

• Greet arriving/departing aircraft and provide baggage handling services as requested.
• Provide shuttle service for passengers and flight crews
• Perform grass cutting
• Provide light custodial duties in office and hangar areas.
• Deliver exceptional customer service with a positive, service-oriented disposition.

Qualifications: Qualifications

• High School diploma or general equivalency diploma (GED).
• 1 year of related experience preferred
• Available days, nights, weekends and as needed for emergency and after-hours calls for assistance.
• PC skills including Word, Excel, Outlook and other applicable computer programs.
• Strong written, oral, and interpersonal skills.
• Able to respond and perform in emergency situations and severe weather conditions.
• Possess a valid driver's license.

Must- Have Requirements

• Must be at least 18 years old.
• Must wear uniforms provided (uniforms must be clean and presentable) and personal protective equipment (PPE).
• Must maintain a valid driver's license that meets insurance requirements
• Must be available to work nights, weekends and holidays when required.
• Successfully pass continual training, security and employment requirements
• Must possess acceptable English language skills to include speaking, reading, writing and comprehension.
• Ability to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
• Must be able to use hands and fingers to type, handle bags, boxes, objects or controls.
• Ability to lift and/or move up to 50 pounds repeatedly and occasionally lift up to 99 pounds with assistance.
• Vision abilities include, with or without corrective lenses, close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
• Sufficient auditory ability, with or without audiological devices, to decipher telephone/radio communications, interact with the public and others, and hear alarms, including vehicle and other warning signals.
• Able to tolerate exposure to noise levels up to 150 decibels at times, hearing protection is provided and optional.
• Able to tolerate exposure to air fuels, exhaust, and de-icing chemicals.
• Able and willing to work in inclement weather, including extreme cold and warm temperatures.