Flight Instructor Manager

Insight Global (United States); Petaluma (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Insight Global in California seeks a Flight Training Manager to lead and develop the training program for MUAS Jump20 and other special programs. The role covers Basic Qualification, Instructor Qualification, Refresher, and Requalification Training, aimed at producing qualified operators and mechanics for US government and other customers.

You will manage a team of 8-15 instructors, refine course materials, oversee budgets, and ensure standardized teaching.

Qualifications

• Bachelor's degree in related area, or equivalent years of experience in Training.
• 5+ years of technical adult learning and education program experience.
• 5+ years of personnel management experience.
• Past experience in manned and/or unmanned aviation as Operator, Pilot, Flight Engineer or Mechanic.
• Broad knowledge of learning techniques.
• Proven experience delivering high-quality learning experiences.
• Proven ability to effectively manage, lead and motivate a team.
• Project management and customer service skills to manage multiple priorities in a complex environment.
• Proficient with office software and flight-related software.
• Must be available for short/long-term assignments away from home (CONUS/OCONUS).
• Clean driving record; ability to drive company vehicles.
• Active Secret Security Clearance or ability to obtain one.
• Ability to travel up to 25% annually.
• Must obtain US Passport.
• Onsite availability as needed; relocate to California near training office in future.

Responsibilities

• Cultivate a professional team environment and lead to efficient training operations.
• Coordinate concurrent training phases for multiple programs with 8-15 instructors.
• Assist Field Operations with hiring Field Service Representatives.
• Refine and develop course materials and syllabus content.
• Develop and evaluate Training budgets.
• Ensure Instructors teach standardized procedures.
• Conduct after-action reports for continuous improvement.
• Ensure training area accommodates MUAS Operator Training Course.
• Collaborate with product line management on flight tests and customer feedback for improvements.
• Supervise costs, methods, and staffing; mentor staff.
• Interface with senior management on cross-functional matters.
• Travel internationally and domestically up to 80%.

Skills

Team Leadership

Adult Learning

Training Program Management

Project Management

Customer Service

English Proficiency

Flight Operations Knowledge

MS Office

Security Clearance

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

The Flight Training Manager (FTM) is responsible for supervising and developing the Training program to ensure effective Training operations for the Medium Uncrewed Aircraft Systems (MUAS) Jump20 program and other special programs. The FTM will build rapport and collaboration with the instruction team. The Training program consists of Basic Qualification, Instructor Qualification, Refresher, and Requalification Training. The Training cycle is variable based on demand and growth. The FTM is primarily responsible for producing qualified, competent and agile operators/mechanics to support US government and other customers. The Training consists of classroom academics, simulators (both in person and remote Training), and field operations. Additionally, the FTM supports customer-facing product demonstration events for existing and potential customers as required.

Position Responsibilities

• Cultivate a professional, cohesive team environment leading to efficient and effective Training.
• Execute concurrent simultaneous phases of Training in support of multiple programs with a group of 8-15 instructors.
• Assist the Field Operations team with the hiring of Field Service Representatives (FSRs) for each class.
• Refine and develop course materials and syllabus content.
• Develop and evaluate Training budgets.
• Ensure Instructors are teaching standardized procedures.
• Conduct after action reports on Training for continued improvement.
• Ensures Training area (air and ground space) is sufficient to accommodate MUAS Operator Training Course.
• Works closely with product line management to review flight test and customer feedback for the express purpose of identifying preventative and corrective actions that will lead to a better-trained Operator/Mechanic.
• Exercises supervision in terms of costs, methods, and staffing; mentors and provides guidance to staff.
• Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
• Travel (International & Domestic) up to 80%

Basic Qualifications (Required Skills & Experience)

• Bachelor’s degree in related area and/or equivalent years of experience in Training.
• 5+ years of technical adult learning and education program experience.
• 5+ years of personnel management experience.
• Past experience in manned and/or unmanned aviation in either fixed wing or rotary wing aircraft as an Operator, Pilot, Flight Engineer or Mechanic.
• Broad knowledge of learning techniques.
• Proven experience of delivering high-quality learning experiences.
• Proven ability to effectively manage, lead and motivate a team.
• Project management and customer service skills to manage multiple priorities in a complex challenging environment.
• Demonstrated intermediate to advanced computer skills and proficiency with office software, productivity tools and relevant flight software.
• Because of various out-of-area Training/maintenance requirements, must be available on both short and long-term assignments away from home, both CONUS and OCONUS.
• Clean driving record required in order to drive company vehicles
• Active Secret Security Clearance, or ability to obtain one
• Ability to speak, read, and write in English.
• Ability to travel up to 25% annually.
• Be able to obtain a US Passport.
• Must be able to travel (International & Domestic) up to 80%

Other Qualifications & Desired Competencies

• Strong verbal and written communication skills.
• Experienced people leader and team player.
• Skilled at working on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
• Demonstrated proficiency with Microsoft Office Suite (Word, Access, PowerPoint, Excel)
• Inspires, motivates, and empowers people to deliver organizational goals, while also delivering value back to employees.
• Brings organizational values to life using personality, uniqueness and the creation of a shared vision.
• Champions the process of change and promotes a culture of quick adaptation while helping others deal with the effects of change.
• Demonstrates the ability to develop and maintain internal and external trusting, professional relationships.
• Be able to Assess the degree of risk and opportunity in plans or actions and takes appropriate action to mitigate them or makes plans to build on the opportunity.
• This position is required to be onsite as needed (scheduled in advance). Initially there will be flexibility in where the person holding this position lives. At a future date to be determined (expected 6 months – 1 year), it is expected for this person to relocate to California near the training office for permanent onsite responsibilities. Location of permanent training offices to be determined.

Physical Demands

• Able to work outdoors in extreme weather conditions and traverse across uneven ground and varying terrain (Frequent).
• Ability to work in an office and manufacturing environment (Frequent)
• Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Constant)