Flight Coordinator - US Based (Remote)

Solairus Aviation; United States Virgin Islands; On-site; USD 70,000 - 80,000; Full time

Job summary

Solairus Aviation is seeking an experienced Flight Coordinator to serve as the central point of contact for aircraft scheduling between clients, flight crews and maintenance personnel. You will coordinate trips, arrange services, and provide detailed itineraries to ensure safe and on-time operations.

The ideal candidate will be a team player with strong interpersonal and customer service skills, able to work with scheduling software, FAA regulations, and travel logistics while maintaining strict

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to work with scheduling software and Microsoft Office.
• Ability to interact effectively as a team member and maintain confidentiality.
• Knowledge of FAA regulations and trip planning principles.
• Well organized and meticulous; able to plan and prioritize with limited supervision.

Responsibilities

• Receive trip requests and schedule aircraft with clients.
• Provide itineraries and communicate schedule details to clients and crews.
• Arrange logistics such as hotels, ground transportation, and visas as needed.
• Arrange permits and ensure compliance with FAA regulations and company policies.
• Maintain up-to-date contact records for clients and flight crews.
• Coordinate aircraft movement and monitor duty times with PIC for regulatory compliance.

Skills

Interpersonal skills

Customer service

Team player

Organization

Time management

FAA regulations knowledge

Education

Four-year college degree preferred

Tools

Scheduling software

Microsoft Office

Job description

Overview

Solairus Aviation is currently seeking an experienced Flight Coordinator. The ideal candidate will be a team player that is willing to go above and beyond to ensure the highest levels of service to our clients and flight crews. The Flight Coordinator serves as the central point of contact for aircraft scheduling between Solairus Aviation clients (aircraft owners and charter customers) and flight crew and maintenance personnel. The position is responsible for scheduling the aircraft and crew and for arranging all services in conjunction with scheduled trips.

Essential Responsibilities/Duties

• Receive trip requests from clients and work with them to schedule the aircraft.
• Provide clients with creative solutions to effectively meet their travel needs while ensuring safety of the operation and adherence to regulations and policies
• Provide clients with a detailed flight itinerary for each trip
• Effectively and accurately communicate all aircraft schedule information to client, client’s staff, and Solairus flight crew and maintenance personnel.
• Arrange trip logistics and service items as necessary to support the client and crew, including:
• Make travel arrangements for flight crew (hotels, rental cars, etc)
• Arrange passenger services as requested (catering, ground transportation, etc.)
• Arrange landing and over-flight permits, airport slots, ground handling, security, and customs clearances for domestic and international destinations
• Assist crew with visas and other international entry requirements
• Provide required documentation for and communicate with various government agencies for domestic and international operations, including Customs and Immigration as applicable.
• Coordinate aircraft movement in concert with the Pilot in Command to ensure that all airspace, airport, and duty time restrictions are complied with
• Provide flight following to clients and ensure that all support services are arranged and confirmed per the schedule.
• Monitor flight and duty time limitations for flight crews to ensure compliance with applicable Federal Aviation Regulations and Solairus Flight Operations Manuals.
• Assist flight crew as necessary with trip analysis and planning to determine feasibility, options for fuel stops, crew augmentation, etc.
• Maintain a current database of all client and flight crew contact information and preferences for each assigned account so that it is readily available to all Flight Followers.

Qualifications

• Excellent Interpersonal and Customer Service Skills
• Four-year college degree preferred
• Ability to work with the Solairus flight planning and scheduling software, and the Microsoft Windows and Office Software.
• Ability to interact effectively as a team member with other Flight Coordinators.
• Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.
• Knowledge of aircraft dispatch principles and aircraft trip planning principles including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support, and weather monitoring.
• Ability to quickly learn and assimilate Solairus flight operations standards and policy.
• Well organized and meticulous
• Ability to plan and to prioritize work with limited supervision

Additional Information

Salary $70,000 - $80,000