FlexPLM Business Process Analyst

ArcherGrey, LLC.; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

A leading digital transformation company is looking for a FlexPLM Business Process Analyst. This fully remote role involves gathering and documenting business requirements, creating process maps, and supporting Agile project activities. The ideal candidate has 2+ years in IT focusing on business process analysis and 5+ years of FlexPLM experience. Strong communication skills and the ability to work independently are necessary to succeed in this role.

Qualifications

• 2+ years of experience in Information Technology, focusing on business process analysis.
• 5+ years of hands‑on experience with FlexPLM in retail organizations.
• Ability to create process maps and documentation.

Responsibilities

• Gather and document business and functional requirements.
• Develop process maps and structured wireframes.
• Support test planning and create training materials.
• Manage Agile user stories and project artifacts.

Skills

Business process analysis

FlexPLM experience

Agile methodologies

Strong communication skills

Job description

About Us

ArcherGrey is a digital transformation company specializing in Product Lifecycle Management (PLM). We provide strategic consulting and technology services with a strong focus on customer success, helping organizations manage both the people and process sides of PLM implementation. Founded in 2002 during the dot-com downturn, ArcherGrey was created to meet the urgent need for a PLM services company with proven talent, experience, and a results-driven mindset. Since then, we have built a trusted reputation for delivering on time, adapting to client needs, and guiding companies as they adopt and integrate robust PLM solutions.

About the Role

This is a fully remote role supporting FlexPLM initiatives across business and technology teams. The FlexPLM Business Process Analyst plays a critical role in gathering and documenting business requirements, supporting end-to-end solution design, and ensuring system capabilities align with internal processes. You will partner closely with Process Leads, Subject Matter Experts, and cross-functional stakeholders to improve and optimize product development workflows through FlexPLM.

Key Responsibilities

• Gather, analyze, and document business and functional requirements to support FlexPLM process blueprinting and solution design.
• Develop clear process maps, presentation materials, and structured wireframes to support design discussions and decision-making.
• Assist with test planning activities, including writing technology-focused test scenarios and scripts, executing tests, and documenting results.
• Create and maintain training materials across multiple formats, including user guides, presentations, and supporting documentation.
• Manage Agile user stories and related artifacts within designated tracking systems, ensuring accuracy and traceability.
• Catalog, organize, and maintain project artifacts such as process maps, gap analyses, test scripts, user manuals, and training materials.
• Support project governance activities by summarizing weekly core team status updates, tracking action items, and following them through to completion.

Requirements

About the Candidate

You are comfortable working independently in a remote environment while staying closely connected to cross-functional teams. You bring a structured, detail-oriented approach to business process analysis and enjoy translating business needs into clear, actionable documentation. You are collaborative, adaptable, and confident working with both technical and non-technical stakeholders to drive solutions forward.

Knowledge, Skills and Experience

• 2+ years of experience in Information Technology, with a focus on business process analysis or systems implementation.
• 5+ years of hands‑on experience working with FlexPLM within vertically integrated retail organizations.
• Experience creating process maps, test documentation, training materials, and presentation content.
• Familiarity with Agile methodologies and user story management.
• Strong written and verbal communication skills, with the ability to document complex processes clearly.